Troubleshooting

 

 

 

 

 

 

 

 

Messages/Second messages

Causes

Solutions

 

 

 

 

 

 

 

 

Exceeded max. stored files in

The maximum number of

Delete some stored files or re-

 

 

sample print and locked

stored files has been exceeded

duce file sizes.

 

 

print.

during Sample Print or

 

 

 

 

 

Locked Print.

 

 

 

 

 

 

 

 

 

Exceeded max. stored pages

The maximum number of

Reduce the number of pages

 

 

in sample print and locked

stored pages has been exceed-

to be printed.

 

 

print.

ed during Sample Print or

 

 

 

 

 

Locked Print.

 

 

 

 

 

 

 

 

 

File system error. Cannot

The PDF file cannot be printed

Check the PDF file for errors.

 

 

print PDF file(s).

due to file system error.

 

 

 

 

 

 

 

 

 

HDD is full.

The maximum hard disk area

Delete unused form / font

 

 

 

 

size for form/font has been ex-

types.

 

 

 

 

ceeded.

 

 

 

 

 

 

 

 

 

 

 

An HDD overflow error oc-

Delete some stored files, or re-

 

 

 

 

curred during Sample Print or

duce the size of the file to be

 

 

 

 

Locked Print.

downloaded.

 

 

 

 

 

 

 

HDD has a problem.

An error has occurred in the

Turn off the main power

 

 

 

 

hard disk drive.

switch, and back on again. If

 

 

 

 

 

the message appears again,

 

 

IEEE 1394 board has a problem.

An error occurred in the IEEE

 

 

contact your sales or service

 

 

 

 

1394 board

representative.

 

 

 

 

 

 

 

 

 

 

 

 

IEEE 802.11b (Wireless LAN)

IEEE 802.11b interface unit

Turn off the machine and

 

 

has a problem.

was not inserted when the ma-

check the IEEE 802.11b inter-

 

 

 

 

chine was turned on, or it was

face unit is inserted correctly.

 

 

 

 

pulled out after the machine

Then, turn the machine on

 

 

 

 

turned on.

again. If the message appears

 

 

 

 

 

again, call your service center.

 

8

Output tray has been

The output tray has been

Select the correct output tray.

 

 

changed.

changed because of the paper

 

 

 

 

 

size limitation of the selected

 

 

 

 

 

tray.

 

 

 

 

 

 

 

 

Paper in staple tray. Open

There is paper remaining in-

Open the cover of the finisher,

 

 

Finisher Cover and remove

side the finisher.

and remove the paper.

 

 

paper.

 

 

 

 

 

 

 

 

 

Parallel I/F board has a problem.

An error has occurred in the

Contact your sales or service

 

 

 

 

parallel interface board.

representative.

 

 

 

 

 

 

 

PDF file error. Cannot print.

The PDF file cannot be printed

Check the PDF file for errors.

 

 

 

 

due to syntax error.

 

 

 

 

 

 

 

 

PDF file printing is not al-

An attempt was made to print

The PDF file cannot be printed.

 

 

lowed. Cannot print.

a restricted document.

 

 

 

 

 

 

 

 

PDF password is incorrect.

The entered password does

Enter the correct password.

 

 

Cannot print.

not match that set for printing

 

 

 

 

 

encrypted documents.

 

 

 

 

 

 

 

 

 

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