Troubleshooting

 

 

 

 

 

 

Other Printing Problems

 

 

 

 

 

 

 

 

 

 

Problem

Causes and Solutions

 

 

 

 

 

 

The print on the en-

If the [Toner Saving] check box is selected in the printer driver settings, the

 

 

tire page is faded.

entire page will be faded when printed.

 

 

 

For the RPCS printer driver, [Toner Saving] is located on the [Print Quality]

 

 

 

tab. For the PostScript 3 printer driver, see PostScript 3 Supplement.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

Print is smudges.

Settings for thick paper have not been made when printing on thick paper

 

 

 

in the bypass tray.

 

 

 

• PCL 6/5c and PostScript 3

 

 

 

Select [Thick] in the [Type:] list on the [Paper] tab.

 

 

 

• RPCS

 

 

 

Select [Thick] in the [Paper Type:] list on the [Print Settings] tab.

 

 

 

 

 

 

When printing

If the printer driver is configured to use the graphics command, the graph-

 

 

graphics, the out-

ics command from the machine is used to print.

 

 

put and the screen

If you want to print accurately, set the printer driver to print without using

 

 

are different.

the graphics command.

 

 

 

 

 

 

See the printer driver Help.

 

 

 

 

 

 

Page layout is not

Print areas differ depending on machine used. Information that fits on a sin-

 

 

as expected.

gle page on one machine may not fit on a single page of another machine.

 

 

 

Adjust the [Printable area:] setting in the [Printer Configuration...] dialog box

 

 

 

on the [Print Settings] tab in the RPCS printer driver.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

Duplex printing is

• Duplex printing cannot be done with paper set in the bypass tray.

 

 

 

8

malfunctioning.

When using duplex printing, make settings to use paper from a tray

 

 

other than the bypass tray.

 

 

 

• Duplex printing cannot be done with thick paper, OHP transparencies,

 

 

 

or labels specified as the paper type. Specify another paper type.

 

 

 

• Duplex printing cannot be done with a tray for which [1 Sided Copy] has

 

 

 

been specified as Paper Type on the System Settings menu. Change the

 

 

 

Paper Type setting for the tray to [2 Sided Copy] on the System Settings

 

 

 

menu. See General Settings Guide.

 

 

 

 

 

 

145