Appendix

 

 

Problem

Causes and Solutions

 

 

 

 

 

 

When using Win-

Make sure the application's paper size and orientation settings match those

 

 

dows 95/98/Me/

of the printer driver.

 

 

2000/XP, Win-

If a different paper size and orientation are set, select the same size and ori-

 

 

dows Server 2003,

 

 

entation.

 

 

or Windows NT

 

 

 

4.0, either com-

 

 

 

bined printing or

 

 

 

booklet print does

 

 

 

not come out as

 

 

 

expected.

 

 

 

 

 

 

 

When using Win-

 

 

 

dows 95/98/Me/

 

 

 

2000/XP, Win-

 

 

 

dows Server 2003,

 

 

 

or Windows NT

 

 

 

4.0, Auto Re-

 

 

 

duce/Enlarge

 

 

 

print does not

 

 

 

come out as ex-

 

 

 

pected.

 

 

 

 

 

 

 

A print instruc-

User code management may have been set. Ask the administrator about

 

 

tion was issued

valid user codes. To print, the user code must be entered from the printer

 

 

from the compu-

driver.

 

 

ter, but printing

 

 

 

did not start.

 

 

 

 

 

 

 

The print job is not

Even when the machine is offline, printing is performed when [Job Accept-

 

 

canceled even

ance Priority] has been set in [Parallel Interface] in the [Interface Settings] in the

 

 

when the machine

System Settings menu. Change the setting of Signal Control to Printer pri-

8

 

is switched to of-

ority.

 

 

fline status.

See “User Tools (System Settings)”, General Settings Guide.

 

 

 

 

 

 

 

 

 

Photo images are

Some applications reduce print resolution.

 

 

coarse.

 

 

 

 

 

 

 

Fine dot pattern

Make the following settings with the printer driver:

 

 

does not print.

• Change the [Dithering:] setting on the [Image Adjustments] tab in the

 

 

 

[Change User Settings...] dialog box on the [Print Quality] tab in the RPCS

 

 

 

printer driver.

 

 

 

Note

 

 

 

❒ To enable [Change User Settings...], select the [User Setting] check box.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

Images are cut off,

You may be using paper smaller than the size selected in the application.

 

 

or excess is printed.

Use the same size paper as that selected in the application. If you cannot

 

 

 

load paper of the correct size, use the reduction function to reduce the im-

 

 

 

age, and then print.

 

 

 

See the printer driver Help.

 

 

 

 

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