Troubleshooting
Others
If a puzzling or recurring problem occurs, check the following before calling a service representative. It's also a good idea to check the ⇒ P.73 “Do's & Don'ts” to make sure the paper and originals match what the copier can handle.
Absolutely nothing happens
•Is the main switch on?
•Is the power cord plugged in?
•Did a breaker or a fuse blow out?
Something happens, but Set Paper or RF Select never appear
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| • | Check the indicators on the control panel. If any of them are lit, turn to ⇒ P.61. | |
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| Check that all covers and units are closed. | ||
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| If Jams Occur Frequently | ||
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| • | Is your paper creased, damp, or otherwise damaged? ⇒ P.8. | |
•Are there visible bits of paper or other objects stuck in the machine? If there are, remove them.
•Are you inserting the paper and original in straight? Always feed paper in straight.
If Copies Look Wrong
• | Are copies too dark or too light? Adjust the density (⇒ | P.29). |
• | Is the background dirty no matter what kind of original you are copying? | |
| Make sure the exposure glass and platen are clean (⇒ | P.72). |
•Is the image skewed? Make sure to insert the paper and the original straight into the machine. If you have the Original and Copy Guides (option), use them.
White Spots Appear
•On the copy: try setting your copy paper with the other side facing up.
•At the leading edge: try setting your copy paper sideways.
•At the trailing edge: try giving a rising curl to the trailing edge. The curl should go up, not down.
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