Disconnecting the enclosure from your computer

To disconnect the enclosure from your Windows computer without shutting it down:

Note: If a drive window is open or the hard drive enclosure is active, close any associated windows before attempting to remove the enclosure.

1Left-click the Hot plug icon (located in the notification area of taskbar where your usually see the time displayed).

2Select the drive you want to unplug, then click STOP.

3When Windows notifies you that it is safe to do so, unplug the enclosure from your computer.

To disconnect the enclosure from your Macintosh computer without shutting it down:

1Drag the USB icon into the TRASH.

2 Unplug the enclosure.

Troubleshooting

I do not see the additional drive in my system

Windows users: Partition and format the new hard drive by using Disk Management in Windows.

Mac users: Partition and format the new hard drive by clicking Disk Utilities from the utilities folder, then clicking your external enclosure.

My computer does not detect the enclosure

Check the power adapter and make sure the adapter is working.

Make sure all of the cables and plugs are securely fastened.

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