Make sure that the SATA cable or the USB cable is connect firmly to your enclosure and computer.

Make sure the USB cable or eSATA cable is not broken.

Open the enclosure and make sure that all the connections are securely fastened.

Try using the rear USB ports on the back of the PC instead of the front USB ports.

Check for motherboard compatibility issues.

Check for hard disk drive compatibility issues.

Specifications

Specifications are subject to revision or update without notice.

Hard drive type

2.5“SATA hard drive up to 500 GB

Dimensions

0.66 × 5.19 × 3.42 inch (1.7 × 13.2 × 8.7 cm) D × L

 

× W

 

 

Interface to device

SATA

 

 

Interface to computer

USB 2.0/eSATA

 

 

Connectors/buttons

• Backup button

 

• DC power jack

 

Five-pin mini USB port

 

eSATA port

 

 

Power supply

DC 5V/1A

 

 

Support power modes

Self-power and bus power

 

 

Indicators

One power on with backup active indicator

 

 

OS compatibility

• Windows 2000

 

• Windows XP

 

• Windows Vista

 

Mac 10.3.x or higher

Operating temperature

32°F~104°F (0°C~40°C)

 

 

 

RF-AHD25 27