•Make sure that the SATA cable or the USB cable is connect firmly to your enclosure and computer.
•Make sure the USB cable or eSATA cable is not broken.
•Open the enclosure and make sure that all the connections are securely fastened.
•Try using the rear USB ports on the back of the PC instead of the front USB ports.
•Check for motherboard compatibility issues.
•Check for hard disk drive compatibility issues.
Specifications
Specifications are subject to revision or update without notice.
Hard drive type | 2.5“SATA hard drive up to 500 GB | |
Dimensions | 0.66 × 5.19 × 3.42 inch (1.7 × 13.2 × 8.7 cm) D × L | |
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Interface to device | SATA | |
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Interface to computer | USB 2.0/eSATA | |
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Connectors/buttons | • Backup button | |
| • DC power jack | |
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| • | eSATA port |
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Power supply | DC 5V/1A | |
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Support power modes | ||
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Indicators | One power on with backup active indicator | |
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OS compatibility | • Windows 2000 | |
| • Windows XP | |
| • Windows Vista | |
| • | Mac 10.3.x or higher |
Operating temperature | 32°F~104°F (0°C~40°C) | |
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