Rose electronic 2xE manual Mouse does not move, PS/2 mouse gets out of sync, Video fuzzy

Models: 2xE

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Mouse does not move

„The UltraMatrix turned off after or not attached when computer booted or application began using mouse. Exit and re-enter application using mouse or issue reset command.

„PS/2 mouse was not attached when the UltraMatrix powered up or has been detached and reattached. Issue the reset command.

PS/2 mouse gets out of sync

„Reset the mouse by pressing and releasing the left Control Key, and then the R key.

„Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse. Get a later mouse driver that does not exhibit this problem.

Video fuzzy

„Cable too long or wrong type. Verify that resolution and distance match Appendix I – Video Quality Chart Upgrade cable if necessary.

Video not synchronized or wrong color

„Cable is loose. Re-seat cable.

„Wrong computer (CPU) cable used. If you have a 9515, 9517, 9518, XGA mono or similar monitor you must use special cables or adapters.

„Cable is defective. Try using cable from another computer (CPU). If problem goes away, cable is defective.

„Port on the UltraMatrix is defective. Try using another port on the UltraMatrix. If problem goes away, port is defective.

Lower resolution video OK, but can't enter high resolution mode

„Wrong CPU cable used. If you have a XGA, XGA-2, or other high- resolution video adapter, you should probably be using the CAB- CX (or C1) cable to attach your computer and KVM station.

„Driver has not been setup. Windows, OS/2, or other driver has not been configured for this resolution. Configure the driver.

ULTRAMATRIX E-SERIES MANUAL

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Page 69
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Rose electronic 2xE Mouse does not move, PS/2 mouse gets out of sync, Video fuzzy, Video not synchronized or wrong color