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Mouse does not move
The UltraMatrix turned off after or not attached when computer booted or application began using mouse. Exit and
PS/2 mouse was not attached when the UltraMatrix powered up or has been detached and reattached. Issue the reset command.
PS/2 mouse gets out of sync
Reset the mouse by pressing and releasing the left Control Key, and then the R key.
Cabling was disturbed during mouse movement. Issue the null command once or twice to
Video fuzzy
Cable too long or wrong type. Verify that resolution and distance match Appendix I – Video Quality Chart Upgrade cable if necessary.
Video not synchronized or wrong color
Cable is loose.
Wrong computer (CPU) cable used. If you have a 9515, 9517, 9518, XGA mono or similar monitor you must use special cables or adapters.
Cable is defective. Try using cable from another computer (CPU). If problem goes away, cable is defective.
Port on the UltraMatrix is defective. Try using another port on the UltraMatrix. If problem goes away, port is defective.
Lower resolution video OK, but can't enter high resolution mode
Wrong CPU cable used. If you have a XGA,
Driver has not been setup. Windows, OS/2, or other driver has not been configured for this resolution. Configure the driver.
ULTRAMATRIX E-SERIES MANUAL
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