Troubleshooting
9.
12
Common macintosh problemsProblems in printer setup utility
Condition Suggested solutions
There is described
"driver not
installed" at Product
List Window after
you click Add and
Select USB.
• Software is not installed correctly. Reinstall the
software. See
Software Section
.
• Make sure that you are using a high-q uality cable.
Your product not
listed at Product
List Window after
you click Add and
Select USB.
• Make sure that the cables are connected correctly
and the machine is turned on.
• Check if “Ready” appears on the display of the
control panel. If not, clear the problem depending
on the error message; see “Understanding display
messages” on page 9.4.
• Make sure that the correct printer driver has been
selected at Product List Window after you click Add
and Select USB.