Getting Help, Directory Assistance

Getting Help

Directory Assistance

You have access to a variety of services and information through Directory Assistance, including residential, business, and government listings; assistance with local or long- distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There may be a per-call charge, and you may be billed for airtime. Contact STi Mobile at 1-800-784-3277 for more information.

To call Directory Assistance:

▶Press .

Operator Services

Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.

To access Operator Services:

▶Press .

6	Section 1A: Setting Up Service

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Samsung A820 manual Getting Help, To call Directory Assistance, To access Operator Services

Contents

Samsung A820 Phone Guide Page Table of Contents 2E. Navigating Through Menus 2G. Using Contacts2D. Controlling Your Roaming Experience 2F. Managing Call History 2J. Using Press & Talk 2H. Using the Phone’s Scheduler and Tools2I. Using Your Phone’s Voice Services 3A. Service Features The Basics 4B. Manufacturer’s Warranty 3B. Data Services4A. Safety Introduction Your PhonePage Getting Started Page This Section Getting Started Setting Up Your Voicemail Getting HelpSetting Up Service To unlock your phone, follow these easy steps Getting StartedUnlocking Your Phone To set up your voicemail Setting Up Your VoicemailVoicemail Password Getting Help Operator ServicesTo access Operator Services Directory Assistance Your Phone Page Your Phone The Basics Your Phone The Basics Front View of Your Phone Key Functions Your Phone The Basics Viewing the Display Screen Your Phone The Basics Phone Basics Features of Your Wireless Phone Turning Your Phone Off Turning Your Phone On and OffTurning Your Phone On To turn your phone on To install the Li-Ion battery Battery CapacityInstalling the Battery To remove your battery Removing the BatteryCharging the Battery To use the travel charger provided with your phone Using the ChargerDisplaying Your Phone Number To display your phone number Making Calls To make a call using your keypadMaking and Answering Calls Dialing Options Answering Calls To answer an incoming call with the flip open To answer an incoming call with the flip closed Ending a Call Answering a Roam Call With Call Guard EnabledTo disconnect a call when you are finished Missed Call Notification To display a Missed Call entry from standby modeTo exit emergency mode Calling Emergency Numbers Your Phone The Basics In-Call Options Saving a Phone Number To save a number from standby modeEnd-of-Call Options Select New Entry or Existing Entry and press Finding a Phone Number To find a phone number Dialing and Saving Phone Numbers With Pauses To dial or save phone numbers with pauses Making an Abbreviated Dial Call To set up abbreviated dialingAbbreviated Dialing To make a call To dial directly from a Contacts entry Using One-Touch/Two-Touch Speed DialingDialing From Contacts To use One-Touch Dialing for Speed Dial locations To use Two-Touch Dialing for Speed Dial locations Using Plus + Code DialingTo make a call using Plus Code Dialing Entering Text Selecting a Character Input ModeTo change the character input mode Entering Characters Using T9 Text Input To enter text using T9 Entering Characters by Tapping the Keypad To enter characters by tapping the keypad To enter numbers To enter symbolsTo enter preset messages To enter emoticonsPage Controlling Your Phone’s Settings Controlling Your Phone’s Settings Selecting Ringer Types for Voice Calls Sound SettingsRinger Types To select a ringer type for voice calls To select a ringer type for Press & Talk Selecting Ringer Types for Press & TalkSelecting Ringer Types for Messages To select a ringer type for messages Selecting Ringer Types for Schedule To select a ringer type for schedule reminders To select a ringer type for roaming calls Selecting a Key ToneSelecting a Roam Ringer Select Ringer Type Select Roam Ringer To select a tone level Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings To select a key tone length To enable or disable alert sounds Alert Notification Text To Speech TTS To enable TTSSilence All To activate Silence All To change the TTS volume setting To display or change your greeting Display SettingsChanging the Text Greeting Changing the Screen Saver To change the backlight settingChanging the Backlight Time Length To change the display images To change the dialing color Dialing FontColor Select Dialing Font Select Basic, Rainbow, Monochrome, or Hyphenate and press Select SettingsFont Size To change the dialing font size Location Settings To enable your phone’s Location feature To hear an alert when you receive a new message Messaging SettingsSetting Message Alerts Select Message Alerts To add a customized signature to each sent message Deleting Old MessagesAdding a Customized Signature Select Edit Signature Managing Preset Messages To edit or delete a preset message To add a new preset message Select Airplane Mode Airplane ModeTo set your phone to Airplane Mode TTY Use With Your Wireless Service To turn TTY Mode on or off Emergency Calling To set call answer mode Phone Setup OptionsCall Answer Mode Launch Pad Select Auto Answer Auto Answer ModeTo set Auto Answer mode Display Language To assign a language for the phone’s display Setting Your Phone’s Security Setting Your Phone’s Security Accessing the Security Menu To access the Security menu Changing the Lock Code Using Your Phone’s Lock FeatureLocking Your Phone Locking Voice Services Calling in Lock ModeLocking Services To place an outgoing call in lock mode Select Lock Services Select Press&Talk Unlocked Locking Data ServicesSelect Lock Services Select Data Services Unlocked Locking Press & Talk Using Special Numbers To add or replace a special number Select Erase Contacts Erasing ContactsErasing Downloads To erase all downloads Select Reset Phone Resetting Your PhoneTo reset your phone To disable data services Security Features for Data ServicesEnabling and Disabling Data Services To enable data servicesPage Controlling Your Roaming Experience Controlling Your Roaming Experience Roaming on Other Digital Networks Understanding RoamingRecognizing the Roaming Icon on the Display Screen Checking for Voicemail Messages While Roaming To check your voicemail while roaming To set your phone’s roam mode Setting Your Phone’s Roam ModeSet Mode Controlling Roaming Charges Using Call Guard To turn Call Guard on or off To place roaming calls with Call Guard on To answer incoming roaming calls with Call Guard on Menu Navigation Menu Structure Viewing the Menus Navigating Through Menus Selecting Menu Items Menu NavigationMenu Structure Viewing the Menus Menu DiagramTo return to standby mode Backing Up Within a Menu Navigating Through Menus Voice Service Tools Call History Web Settings Navigating Through Menus Menus Navigating Through Menus Menus Navigating Through Menus Menus Downloads Contacts InUse Menu Page Managing Call History Managing Call History Viewing History To view a Call History entry Call History Options Making a Call From Call History To place a call from Call History Saving a Phone Number From Call History To save a phone number from Call History 100 Prepending a Phone Number From Call HistoryTo prepend a phone number from Call History Managing Call History 101 Erasing Call HistoryTo erase Call History 102 Using Contacts Using Contacts 103 Select Add New Entry Adding a New Contact EntryTo add a new entry 104 To assign a contact to a group Using Contacts 105Assigning a Group Entry Unassigned Family Friends Colleague VIPs To find contact entries by name Finding Contact EntriesFinding Names 106 Finding Group Entries Using Contacts 107Finding Speed Dial Numbers To find entries designated as part of a group 108 Contact Entry OptionsTo edit a Contact entry’s information To edit an entry’s phone number Using Contacts 109To add a phone number to an entry 110 Assigning Speed Dial NumbersTo assign a Speed Dial number To make changes to an entry Using Contacts 111Editing a Contact Entry 112 Selecting a Ringer Type for an EntryTo select a ringer type for an entry To dial a service from standby mode using your keypad Dialing ServicesTo dial a service from your Contacts Using Contacts 113 114 Using the Phone’s Scheduler and Tools Using the Phone’s Scheduler and Tools 115 To add an event Using Your Phone’s SchedulerAdding an Event to the Scheduler 116 Event Alert Menu Using the Phone’s Scheduler and Tools 117Event Alerts 1Hr before Going to Today’s Calendar Menu To access the today menuViewing Events To view your scheduled events To erase a day’s scheduled events Using the Phone’s Scheduler and Tools 119Erasing a Day’s Events 120 Using Your Phone’s Alarm ClockTo use the alarm clock To compose a memo Using Your Phone’s Memo PadUsing the Phone’s Scheduler and Tools 121 To read a saved memo To delete saved memos 122 Using the Phone’s Scheduler and Tools 123 Using Your Phone’s ToolsUsing the Task List To use the task list Deleting a Task World TimeViewing a Saved Task To view the time in over twenty different locations To use the calculator Using the CalculatorUsing the Phone’s Scheduler and Tools 125 To view a countdown To set up a new countdownCountdown 126 Using Your Phone’s Voice Services Using Your Phone’s Voice Services 127 Voice Dial Contacts Voice Memo Status My Phone # Activating Voice RecognitionTo activate voice recognition 128 Using Your Phone’s Voice Services 129 Using Voice DialTo place a call using Voice Dial Enabling/Disabling Digit Dial Choice Lists To enable or disable choice lists for Digit DialSelect Voice Service Select Choice Lists Select Digit Dialing Using Your Phone’s Voice Services 131 Adapting Digit Dial To adapt Digit Dial to your voice 132 Using Your Phone’s Voice Services 133 Resetting Digit Dial AdaptationSelect Digit Dialing Select Reset Digits 134 Using ContactsTo retrieve information using Contacts command Select Choice Lists Using Your Phone’s Voice Services 135Enabling/Disabling Contact Choice Lists Voice Memos Recording Voice Memos Using Voice RecognitionRecording Voice Memos Using the Main Menu Option Using Your Phone’s Voice Services 137 To record a conversation during a phone call To erase an individual memo Reviewing and Erasing MemosTo play the voice memos you have recorded To erase all voice memos Phone Status Information BatteryUsing Your Phone’s Voice Services 139 To retrieve your phones status information Getting Your Phone Number To access your phone numberMy Phone Number 140 Using Press & Talk Using Press & Talk 141 To enable or disable Press & Talk mode Setting Press & Talk ModePreparing Your Phone for Press & Talk Service Getting Started With Press & Talk Using Press & Talk 143 Press & Talk Call Alerts 144 Displaying the Press & Talk ListSelecting a Contacts List To place a Press & Talk call by selecting a contact Using Press & Talk 145Making a Press & Talk Call One-to-One Call 146 To place a Press & Talk Group call Using Press & Talk 147Making a Press & Talk Call Group Call To place a Press & Talk call by entering a number 148 To call the last Missed Press & Talk call Using Press & Talk 149Missed Call Notification for Press & Talk Calls To erase the Missed Call log 150 Receiving a Press & Talk CallTo receive a Press & Talk call Using Press & Talk 151 Press & Talk Options To copy an entry from the Press & Talk List 152 Finding an Entry in the Press & Talk List Using Press & Talk 153Saving a Press & Talk Number To save the number 154 Adding a New Contact to Your Personal ListTo add a new Press & Talk contact Using Press & Talk 155 To add a new Press & Talk group entry Name or P&Talk Number, and press Editing a Contact in Your Personal ListTo edit a Personal List contact 156 To edit a group name Using Press & Talk 157Editing a Group in Your Personal Group List Name or P&Talk Number and press 158 To erase a contact or a group Using Press & Talk 159Erasing Press & Talk List Entries To erase a group member 160 Erasing a Press & Talk ListTo erase a Press & Talk List Updating Press & Talk Lists Managing Press & Talk SettingsRestarting the Press & Talk Service Updating the Personal List To set the Press & Talk Guard Setting Press & Talk GuardSetting Ringer Types for Press & Talk Calls To select a ringer type for Press & Talk calls Select Speaker Phone Using Press & Talk 163Select Notifications 164 Setting the Default View of the Press & Talk ListTo select the default view of the Press & Talk List Service Features 166 Service Features The Basics Service Features The Basics 167 168 Using VoicemailSetting Up Your Voicemail New Voicemail Message Alerts Service Features The Basics 169Voicemail Notification To call your voicemail 170 Using One-Touch Message AccessRetrieving Your Voicemail Messages Service Features The Basics 171 Using Expert ModeTo turn Expert Mode on or off Voicemail Options Voicemail-to-Voicemail Message Setting Up Group Distribution ListsCallback 172 Voicemail-to-Voicemail Message Forwarding Service Features The Basics 173Voicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Receipt Request To clear the icon from the display screen Clearing the Message IconExtended Absence Greeting Select Clear Envelope Service Features The Basics 175 Voicemail Menu Key 176 Composing Text Messages Using Text MessagingService Features The Basics 177 To compose a text message 178 To read a text message Accessing Text MessagesService Features The Basics 179 To reply to a text message Select Preset Messages Using Preset Canned MessagesTo add and/or edit preset messages Edit Using Caller ID Service Features The Basics 181 To respond to an incoming call while you’re on a call To switch back to the first callerResponding to Call Waiting 182 To make a Three-Way Call Service Features The Basics 183Making a Three-Way Call Using Call Forwarding Viewing Missed Events Data Services Data Services 185 Data Services Applications 186 Your User Name Getting Started With Data ServicesData Services 187 Finding Your User Name 188 Launching a Data ConnectionTo launch a data connection Net Guard To change your Net Guard settingsData Services 189 Connection Status and Indicators 190 Scrolling Navigating the WebSoftkeys Going Home SelectingGoing Back Messaging Accessing MessagingAccessing Email Message Types To access instant messaging clients from your phone Accessing Instant MessagingAccessing Wireless Chatrooms To access a chatroom from the browser Data Services 195 To access the download menus from the Web browser Accessing the Download MenusTo access the download menus 196 Downloading an Item Data Services 197Selecting an Item to Download To download a selected item 198 Exploring the Web Using the Browser MenuData Services 199 200 Opening the Browser MenuTo open the browser menu To create a bookmark Data Services 201Creating a Bookmark Select Mark this Deleting a Bookmark Accessing a BookmarkTo access a bookmark To delete a bookmark Restarting the Web Browser Going to a Specific Web siteReloading a Web When is my data connection active? Data Services FAQsHow do I know when my phone is connected to data services? How do I sign-in for the first time? Data Services 205 When is my data connection dormant?Can I sign out of data services? 206 Safety Warranty Information 208 Safety Safety 209 Getting the Most Out of Your Reception 210 Safety 211 Maintaining Your Phone’s Peak Performance Maintaining Safe Use of and Access to Your Phone 212 Safety 213 Turning Off Your Phone Before Flying Caring for the Battery 214 Acknowledging Special Precautions and the FCC Notice Safety 215 Specific Absorption Rates SAR for Wireless Phones 216 Phone Guide Proprietary Notice Safety 217Owner’s Record 218 Intellectual PropertySamsung Telecommunications America STA, Inc Safety 219 220 STi Mobile Limitations of LiabilityMutual Waivers and Limitation of Liability Safety 221 STi Mobile Terms and Conditions 222 Manufacturer’s Warranty Manufacturer’s Warranty 223 Standard Limited Warranty 224 Manufacturer’s Warranty 225 226 Manufacturer’s Warranty 227 228 Index Index 229 230 Index 231

Samsung A820 manual Getting Help, Operator Services, To call Directory Assistance

Models: A820

Getting Help

Directory Assistance

To call Directory Assistance:

Operator Services

To access Operator Services: