Samsung CLP-650 Series Solving Print Quality Problems

Solving Problems

Close the access door firmly. The printer will resume

printing.

CAUTION

If the top cover and access door are not completely

closed, the printer will not operate.

Tips for Avoiding Paper Jams

By selecting the correct paper types, most paper jams can be

avoided. If a paper jam occurs, follow the steps outli ned in

“Clearing Paper Jams” on page 7.4.

• Follow the procedures on page 4.2. Ensu re that the

adjustable guides are positioned correctly.

• Do not overload the paper tray.

• Do not remove the paper from the tray while printing.

• Flex, fan, and straighten the pape r before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper types in a tray.

• Use only recommended print materi als. See “Paper

Specifications” on page 10.1.

• Ensure that the recommended print side of print materials is

facing up in the paper tray and facing down in the Multi-

purpose Tray.

Solving Print Quality Problems

Dirt inside of the printer or improper paper loading may reduce

print quality. See the table below to troubleshoot problems.

Problem Solution

Light or faded

print

If a vertical white streak or faded area appears on the

page:

• The toner s upply is low. You may be able to

temporarily extend the toner cartridge life. See

“Redistributing Toner” on page 6.2. If this does not

improve print quality, install a new toner cartridge.

• The paper may not meet paper specifications (for

example, the paper is too moist or too rough). See

“Paper Specifications” on page 10.1.

• A combination of faded or smeared defects may

indicate that the printer needs cleaning. See

page 6.8.

Toner specks

The paper may not meet specifications (for example,

the paper is too moist or too rough). See “Paper

Specifications” on page 10.1.

Dropouts

If generally rounded, faded areas occur randomly on

the page:

• A single sheet of paper may be defective. Try

reprinting the job.

• The moisture content of the paper is uneven or the

paper has moist spots on its surface. Try a different

brand of paper. See “Paper Specifications” on

page 10.1.

• The paper lot is bad. The manufacturing process

can cause some areas to reject toner. Try a different

kind or brand of paper.

• The toner cartri dge may be defective. See “

Vertic al

repetitive defects

” on the next column.

• If these steps do not correct the problems, contact

a service representative.

AaBbCc