PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Areas of

Food spillover was not cleaned.

• Refer to the section on care and cleaning

discoloration on the

 

 

of the glass cooktop on page 43.

cooktop

 

 

 

The surface is hot and the model

•

This is normal. The surface may appear

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

and will disappear as the glass cools.

 

 

 

The surface unit

This is normal.

• The element will cycle on and off to

frequently cycles on

 

 

maintain the heat setting.

and off.

 

 

 

 

 

 

The oven will not

The range is not completely

• Make sure the electrical plug is inserted

turn on.

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

 

 

 

A fuse in your home may be blown

• Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The oven controls have been set

•

See the chapter on operating the oven.

 

improperly.

 

 

 

 

 

 

The oven is too hot.

• Allow the oven to cool.

 

 

 

 

The appliance will

The appliance is not completely

•

Make sure the power cord is plugged into

not turn on.

plugged into the electrical outlet or

 

a live, properly grounded outlet. Check the

 

a fuse in your home may be blown

 

fuse and circuit breakers.

 

or the circuit breaker tripped.

 

 

 

Incomplete service wiring.

•

Call for service.

 

 

 

 

Power outage.

• Check to see if the house lights will turn

 

 

 

on. If required, call your local electric

 

 

 

company for service.

 

 

 

 

The oven light will

The light bulb is loose or defective.

•

Tighten or replace the bulb.

not turn on.

 

 

 

The switch operating light is

•

Call for service.

 

 

broken.

 

 

 

 

 

Oven smokes

The control has not been set

• Refer to the section on setting oven

excessively during

properly.

 

controls.

broiling.

 

 

The meat has been placed too

• Reposition the rack to provide proper

 

close to the element.

 

clearance between the meat and the

 

 

 

element. Preheat the broil element for

 

 

 

searing.

 

 

 

 

 

The meat has not been properly

•

Remove the excess fat from the meat. Cut

 

prepared.

 

away fatty edges that may curl, leaving the

 

 

 

lean intact.

 

 

 

 

The insert on the broiler pan has

• Position the insert on the pan so that

 

been positioned upside down,

 

the ribs are up and the slots are down,

 

preventing the grease from

 

allowing the grease to drip into the pan.

 

draining.

 

 

 

 

 

 

 

Grease has built up on oven

•

Regular cleaning is necessary when

 

surfaces.

 

broiling frequently.

 

 

 

 

Food does not bake

The oven controls have not been

•

See the chapter on operating the oven.

or roast properly.

set correctly.

 

 

 

 

 

 

 

The oven rack has been positioned

•

See the section on using the oven racks

 

incorrectly or is not level.

 

on page 21.

 

 

 

 

 

Incorrect cookware or cookware of

 

 

 

improper size being used.

 

 

 

 

 

 

The oven sensor needs to be

• See the section on adjusting the

 

adjusted.

 

thermostat on page 35.

 

 

 

 

06 TROUBLESHOOTING

Troubleshooting _49

Page 48 Page 50
Page 49
Image 49
Samsung FTQ352IWX Areas, Discoloration on, Cooktop, Frequently cycles on, Off Oven will not, Turn on, Appliance will
Page 48 Page 50

FTQ352IWX specifications

The Samsung FTQ352IWX is a highly versatile and innovative electric range designed to meet the needs of modern home cooks. This appliance stands out not only for its sleek aesthetic but also for its blend of advanced technology and user-friendly features.

One of the key highlights of the FTQ352IWX is its large capacity oven, which offers ample room for cooking multiple dishes simultaneously. With a generous 5.9 cubic feet of space, it allows users to prepare meals for large gatherings effortlessly. The oven includes a true convection cooking system, which ensures even heat distribution for perfect baking and roasting results. This technology reduces cooking time and enhances the flavor profiles of various dishes by allowing for more efficient air circulation.

The range boasts Samsung’s innovative Dual Fuel technology, combining the precision of gas cooking with the convenience of electric baking. This hybrid system provides the best of both worlds, allowing for precise temperature control when grilling or simmering on the stovetop, while benefiting from the consistent heating of an electric oven.

Cooking is made even more efficient with the inclusion of the powerful 18,000 BTU burner, designed for high-heat cooking needs, such as rapid boiling or frying. Additionally, the range includes multiple burners with varying BTU outputs, accommodating a wide range of cooking techniques from delicate simmering to vigorous boiling.

Smart technology integration sets the Samsung FTQ352IWX apart from traditional ranges. The unit is compatible with Samsung SmartThings, allowing users to control the oven remotely, monitor cooking progress, and receive alerts to optimize everyday cooking. This feature is particularly beneficial for busy home chefs who juggle multiple tasks at once.

Safety is also a top priority with the FTQ352IWX, which includes features such as a child safety lock and a self-cleaning mode, ensuring that the appliance remains safe and well-maintained without excessive effort from the user.

Beyond functionality, the Samsung FTQ352IWX is designed with aesthetics in mind. Its sleek stainless steel finish and modern design make it a stylish addition to any kitchen, seamlessly blending form and function.

In summary, the Samsung FTQ352IWX electric range offers a compelling combination of spacious cooking capacity, advanced technologies, and user-friendly features, making it an excellent choice for both novice and experienced cooks. Its innovative design and smart capabilities position it as a valuable asset in modern kitchens, providing efficiency and versatility for all cooking needs.
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