Troubleshooting

Before you call a service technician, please scan this list of problems and possible solutions. It may save you time and money.

Problem

 

Possible Solution

 

 

 

Poor picture.

 

Check all wire connections.

 

 

 

Your Remote control does not

 

Press the “MODE” button to put your remote control in the “TV”

operate the PDP.

 

mode.

 

 

 

The PDP won’t turn on.

 

Check if the power plug is connected.

 

 

 

There is no screen image.

 

Check to see that both the PDP and the source are plugged in

 

 

and turned on.

 

 

 

The image is too light or

 

Adjust the Brightness or Contrast settings.

too dark.

 

 

 

 

 

The image is too large or

 

Adjust the Size settings.

too small.

 

 

 

 

 

Care and Maintenance

With proper care, your PDP will give you many years of service. Please follow these guidelines to get the maximum performance from your PDP.

Identifying Problems

Do not put the PDP near extremely hot, cold, humid or dusty places.

Do not put the PDP near appliances that create magnetic fields.

Keep the ventilation openings clear.

Do not place the PDP on a rough and slanted surface, such as cloth or paper.

Liquids

• Do not place liquids near or on the PDP.

Cabinet

Never open the cabinet or touch the parts inside.

Wipe your PDP with a clean, dry cloth. Never use water, cleaning fluids, wax, or chemicals.

Do not put heavy objects on top of the cabinet.

Temperature

If your PDP is suddenly moved from a cold to a warm place, unplug the power cord for at least two hours so that moisture that may have formed inside the unit can dry completely.

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Samsung HPN4239 manual Troubleshooting, Care and Maintenance