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NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPK key before you begin dialing.

TRANSFERRING CALLS

Transfer is used to send any call to another extension in one of two ways. You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without notification.

While on a call, press the TRSF key and dial an extension number or group number. You call is automatically put on transfer hold.

OR

Press a DSS key or station group key. Your call is automatically put on transfer hold.

Hang up when you hear ringing (this is an unscreened or blind transfer).

OR

Wait for the called party to answer and advise him/her of the call and hang up. If the transfer is refused, you will be reconnected to the outside line when the called station hangs up or you can press TRSF to return to the outside party. If you wish to send the call to another extension without waiting for the fitst station to hang up, simply press another DSS button.

OR

Press the CALL button or C.O. line key to return to the outside party and begin the transfer press again.

When you are the transferring a call to a keyset set for Voice Announce or Auto Answer, the transferred call will always ring.

NOTES:1. After the inside party answer, you may alternate back and forth between the parties by pressing the TRSF key.

2.If you receive No More Calls tone, that station has no key available to receive another call. Press TRSF to return to the other party.

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Samsung STD12B, LCD12B, STD24B manual Transferring Calls