The problem
Try this!
| Broadcasting is only available when the Source is set to TV. | ||||
The Broadcasting option | The Broadcasting menu cannot be accessed while you watch TV using a cable | ||||
box or satellite receiver. |
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has been deactivated. |
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The Broadcasting menu cannot be accessed while a recording is in progress or | |||||
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| the timeshift function is running. |
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The settings are lost | If the Use Mode is set to Store Demo, the TV's audio and video settings are | ||||
automatically reset every 5 minutes. |
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after 5 minutes or every |
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Change the Use Mode ((MENU/123) | MENU | Support | Use Mode) to Home | ||
time the TV is turned off. | |||||
Use. |
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| Check the cable connections and reconnect them. |
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There is an intermittent | Loss of audio or video can be caused by using overly rigid or thick cables. | ||||
loss of audio or video. | Make sure the cables are flexible enough for long term use. If you are mounting | ||||
| the TV to a wall, we recommend using cables with | ||||
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There are small particles | This is part of the product’s design and is not a defect. |
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on the TV's bezel. |
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The PIP menu is not | PIP functionality is only available when you are viewing video from an HDMI or | ||||
available. | Component source on the main screen. |
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A POP (TV’s internal | Change the Use Mode ((MENU/123) | MENU | Support | Use Mode) to Home | |
banner ad) appears on | |||||
Use. |
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the screen. |
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The TV is making a | The expansion and contraction of the TV's outer casing may cause a popping | ||||
popping noise. | noise. This does not indicate a product malfunction. The TV is safe to use. | ||||
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| Your TV utilises | ||||
| current. Depending on the TV's brightness level, the TV may seem slightly | ||||
The TV is making a | noisier than a conventional TV. |
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Your TV has undergone strict quality control procedures that meet our | |||||
humming noise. | |||||
demanding performance and reliability requirements. |
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| Some noise coming from the TV is considered normal and is not an acceptable | ||||
| cause for an exchange or refund. |
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