Solving Problems | Samsung ML-1615 guide

5Solving Problems

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

•Troubleshooting Checklist

•Solving General Printing Problems

•Clearing Paper Jams

•Solving Print Quality Problems

•Troubleshooting Error Messages

•Common Windows Problems

•Common Linux Problems

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Samsung ML-1615 manual Solving Problems

Contents

ML-1610 Series About the User’s Guide Contact Samsung World Wide Latvia Contents Cleaning the Outside Cleaning the Inside Redistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Up to 16 ppm in A4 17 ppm in Letter Special FeaturesYou can print at 600 dots per inch dpi You can print in Windows 98/Me/2000/XP Printer Driver Features Feature Printer Driver Printer Components Front View Rear View Understanding the Control Panel On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on Description Cancel button Function Description Setting Up Your Printer Unpacking Paper Cover aComponents may differ from one country to another Selecting a Location Carefully remove all of packing tape from the printerClearance Space Installing the Toner Cartridge Grasp the front cover and pull it toward you to open Setting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the tray Load paper with the print side facing up Connecting a Printer Cable Turning the Printer on Demo page shows the printer’s current configuration Printing a Demo Installing Printer Software System RequirementsVarious Linux See Software User’s Guide Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Paper Type Capacitya Type and CapacitiesGuidelines for Paper and Special Materials Plain paper Only use labels recommended for laser printers Using Print Materials Using the Tray Verifying the Output Location Using Manual Feed Mode Repeat this step for every page to be printed Printing on Special Materials Using Print Materials Canceling a Print Job There are two ways to cancel a print jobPress the Cancel button on the control panel Double-click this icon to view Queue of the print jobs Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storage Redistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner Cartridge Cleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printer Maintaining Your Printer Transfer Roller Consumables and Replacement PartsItems Yield Average Pick-up Roller Solving Problems Troubleshooting Checklist Check SolutionLine/Error LED is on Solving General Printing Problems Problem Possible Cause Solution Software User’s Guide. Try printing a Text is wrong Garbled, orBut are blank Defective or out Toner Clearing Paper Jams Paper Exit Area Solving Problems Paper Feed Area Around the Toner Cartridge Solving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Solving Print Quality Problems Print 4.6. Contact your service representative Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on Change to a lighter weight pages. See Paper Problem Solution Wrinkles or Black pages Curl Poor Image quality Troubleshooting Error Messages LED pattern Possible Problems and SolutionsToner cartridge and install a new one. See File in Use message Common Windows ProblemsProblem Possible Cause and Solution Appears during Common Linux Problems /etc/printcap file That would result in a cropped output Memory usage Am trying to print aRotated and cropped White nothing is Your software vendor to inform them of the issue Errors Owning the spooler daemon On my PCL or SPLError messages printing Able to print Specifications Printer Specifications Paper Specifications Printer Specifications Specifications and Description80 % RH Paper Specifications Overview Size mm/in.a Weight Capacityb Supported Sizes of Paper60 to 165 g/m2 bond 16 to 43 lb Maximum size Legal Guidelines for Using Paper Symptom Problem with Solution Paper Paper Output Capacity Paper SpecificationsCategory Specifications Output Tray Capacity Printer and Paper Storage Environment Index USB cable, connect Software User’s Guide Installing Printer Software in Windows Using Status Monitor Installing Printer Software in Windows Installing Printer Software in Windows Choose the type of installation Changing the Software Language Reinstalling Printer Software Removing Printer Software Printing a Document Basic PrintingSelect your printer driver from the Name drop-down list Orientation Printer SettingsLayout Tab Layout Options Size Paper TabCopies Scaling Graphics Tab ResolutionToner Save Mode Darkness Extras Tab About TabPrinter Tab Using a Favorite Setting Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing a Reduced or Enlarged Document Using Watermarks Using an Existing WatermarkFitting Your Document to a Selected Paper Size Deleting a Watermark Creating a WatermarkEditing a Watermark Watermark section. The Edit Watermark window appears Using Overlays What is an Overlay?Creating a New Page Overlay Using a Page Overlay Deleting a Page OverlayClick Delete Overlay Windows 9x/Me Setting Up a Host ComputerSetting Up a Client Computer Windows NT 4.0 or higher Opening the Troubleshooting Guide Using Status Monitor→ your printer driver name → Troubleshooting Guide Changing the Status Monitor Program Settings Following window opens Supported OS Using Your Printer in LinuxSystem Requirements Recommended Capacities Installing the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverSelect Complete uninstall and then click Uninstall Changing Llpr Properties Language, change 4 Layout properties, set Rev