
Common Windows Problems
Problem | Possible Cause and Solution | 
  | 
  | 
“File in Use” message | Exit all software applications. Remove all software from  | 
appears during | the StartUp Group, then restart Windows. Reinstall the  | 
installation.  | printer software.  | 
  | 
  | 
“General Protection  | Close all other applications, reboot Windows, and try  | 
Fault”, “Exception OE”,  | printing again.  | 
“Spool32”, or “Illegal  | 
  | 
Operation” messages  | 
  | 
appear.  | 
  | 
  | 
  | 
  | 
  | 
Note: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your PC for further information on Windows error messages.
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