| Problem | Solution | |
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Horizontal stripes | If horizontally aligned black streaks or smears appear: | ||
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| • The toner cartridge may be installed improperly. Remove |
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| the cartridge and reinsert. |
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| • The toner cartridge may be defective. Install a new toner |
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| cartridge. See “Installing the Toner Cartridge” on |
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| page 2.4. |
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| |
•If the problem persists, the printer may require repair. Contact a service representative.
Curl | If the printed paper is curl or paper does not feed into the |
| printer: |
| • Turn over the stack of paper in the input tray. Also try |
| rotating the paper 180° in the input tray. |
Poor Image quality | The printer does not have enough memory to print a job. |
| Even if you select 600 dpi resolution, the printer |
| automatically select 300 dpi. Simplify the page layout and |
| remove unnecessary graphics from your job. |
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