Solving General Printing Problems | Samsung ML-1615 instruction

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem	Possible Cause	Solution

The Printer	The printer is not	Check the power cord connections. Check
does not print.	receiving power.	the power switch and the power source.

	The printer is not	Select your printer in the printer folder in
	selected as the default	Windows as your default printer.
	printer.

	Check the printer for	After location the problem, clear it.
	the following:	• Close the door.
	• The printer cover is	• Clear the paper jam. See “Clearing
	not closed.	Paper Jams” on page 5.6.
	• Paper is jammed.	• Load paper. See “Loading Paper” on
	• No paper is loaded.	page 2.7.
	• The toner cartridge	• Install the toner cartridge. See
	is not installed.	“Installing the Toner Cartridge” on
	• The installed toner	page 2.4.
	cartridge is the	If the problem persists, contact your
	wrong toner	If the problem persists, contact your
	cartridge.	service representative.

	The printer may be in	Add paper to the tray and press the
	Manual Feed mode.	Cancel button on the printer’s control
		panel to begin printing.

	The connection cable	Disconnect the printer cable and
	between the computer	reconnect it.
	and the printer is not
	connected properly.

	The connection cable	If possible, attach the cable to another
	between the computer	computer that is working properly and
	and the printer is	print a job. You can also try using a
	defective.	different printer cable.

	The port setting is	Check the Windows printer setting to
	incorrect.	make sure that the print job is sent to the
		correct port. If the computer has more
		than one port, make sure that the printer
		is attached to the correct one.

	The printer may be	Check the printer properties to ensure
	configured incorrectly.	that all print settings are correct.

5

SOLVING PROBLEMS 5.3

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Samsung ML-1615 manual Solving General Printing Problems, Problem Possible Cause Solution

Contents

ML-1610 Series About the User’s Guide Contact Samsung World Wide Latvia Contents Cleaning the Outside Cleaning the Inside Redistributing Toner Replacing the Toner Cartridge Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Special Features You can print at 600 dots per inch dpiUp to 16 ppm in A4 17 ppm in Letter You can print in Windows 98/Me/2000/XP Printer Driver Features Feature Printer Driver Printer Components Front View Rear View On Line/Error and Toner Save LEDs See Troubleshooting Error Messages onUnderstanding the Control Panel Description Cancel button Function Description Setting Up Your Printer Components may differ from one country to another UnpackingPaper Cover a Clearance Space Selecting a LocationCarefully remove all of packing tape from the printer Installing the Toner Cartridge Grasp the front cover and pull it toward you to open Setting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the tray Load paper with the print side facing up Connecting a Printer Cable Turning the Printer on Demo page shows the printer’s current configuration Printing a Demo Various Linux See Software User’s Guide Installing Printer SoftwareSystem Requirements Setting UP Your Printer Using Print Materials Choosing Paper and Other Materials Type and Capacities Guidelines for Paper and Special MaterialsPaper Type Capacitya Plain paper Only use labels recommended for laser printers Using Print Materials Using the Tray Verifying the Output Location Using Manual Feed Mode Repeat this step for every page to be printed Printing on Special Materials Using Print Materials Press the Cancel button on the control panel Canceling a Print JobThere are two ways to cancel a print job Double-click this icon to view Queue of the print jobs Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storage Redistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner Cartridge Cleaning the Inside Cleaning the PrinterCleaning the Outside Cleaning inside the printer Maintaining Your Printer Consumables and Replacement Parts Items Yield AverageTransfer Roller Pick-up Roller Solving Problems Line/Error LED is on Troubleshooting ChecklistCheck Solution Solving General Printing Problems Problem Possible Cause Solution Software User’s Guide. Try printing a But are blank Defective or out Toner Text is wrongGarbled, or Clearing Paper Jams Paper Exit Area Solving Problems Paper Feed Area Around the Toner Cartridge Tips for Avoiding Paper Jams Solving Print Quality ProblemsPrint Quality Checklist Solving Print Quality Problems Print Scratched. Install a new toner cartridge Dirty. Clean the LSU. See Cleaning the Inside on4.6. Contact your service representative Change to a lighter weight pages. See Paper Problem Solution Wrinkles or Black pages Curl Poor Image quality Toner cartridge and install a new one. See Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Common Windows Problems Problem Possible Cause and SolutionFile in Use message Appears during Common Linux Problems /etc/printcap file Memory usage Am trying to print a Rotated and croppedThat would result in a cropped output White nothing is Errors Owning the spooler daemon On my PCL or SPL Error messages printingYour software vendor to inform them of the issue Able to print Specifications Printer Specifications Paper Specifications 80 % RH Printer SpecificationsSpecifications and Description Paper Specifications Overview 60 to 165 g/m2 bond 16 to 43 lb Maximum size Legal Size mm/in.a Weight CapacitybSupported Sizes of Paper Guidelines for Using Paper Symptom Problem with Solution Paper Paper Specifications Category SpecificationsPaper Output Capacity Output Tray Capacity Printer and Paper Storage Environment Index USB cable, connect Software User’s Guide Installing Printer Software in Windows Using Status Monitor Installing Printer Software in Windows Installing Printer Software in Windows Choose the type of installation Changing the Software Language Reinstalling Printer Software Removing Printer Software Select your printer driver from the Name drop-down list Printing a DocumentBasic Printing Printer Settings Layout TabOrientation Layout Options Paper Tab CopiesSize Scaling Resolution Toner Save ModeGraphics Tab Darkness Printer Tab Extras TabAbout Tab Using a Favorite Setting Using Help Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Using WatermarksUsing an Existing Watermark Creating a Watermark Editing a WatermarkDeleting a Watermark Watermark section. The Edit Watermark window appears Creating a New Page Overlay Using OverlaysWhat is an Overlay? Click Delete Overlay Using a Page OverlayDeleting a Page Overlay Setting Up a Host Computer Setting Up a Client ComputerWindows 9x/Me Windows NT 4.0 or higher → your printer driver name → Troubleshooting Guide Opening the Troubleshooting GuideUsing Status Monitor Changing the Status Monitor Program Settings Following window opens Using Your Printer in Linux System RequirementsSupported OS Recommended Capacities Installing the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Language, change 4 Layout properties, set Rev