Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested solutions.
Problem | Possible Cause | Solution |
|
|
|
The Printer | The printer is not | Check the power cord connections. Check |
does not print | receiving power. | the power switch and the power source. |
|
|
|
| The printer is not | Select Samsung |
| selected as the default | Printer folder in Windows as your default |
| printer. | printer. |
|
|
|
| Check the printer for | • The printer cover is not closed. |
| the following: | • Paper is jammed. |
|
| |
|
| • No paper is loaded. |
|
| • The toner cartridge is not installed. |
|
| If a printer system error occurs, contact |
|
| your service representative. |
|
|
|
| The printer may be in | Add paper to the manual feeder and |
| Manual Feed mode. | press the Cancel button on the printer’s |
|
| control panel to begin printing. |
|
|
|
| The connection cable | Disconnect the printer cable and |
| between the computer | reconnect it. |
| and the printer is not |
|
| connected properly. |
|
|
|
|
| The connection cable | If possible, attach the cable to another |
| between the computer | computer that is working properly and |
| and the printer is | print a job. You can also try using a |
| defective. | different printer cable. |
|
|
|
| The port setting is | Check the Windows printer setting to |
| incorrect. | make sure that the print job is sent to the |
|
| correct port (for example, LTP1). If the |
|
| computer has more than one port, make |
|
| sure that the printer is attached to the |
|
| correct one. |
|
|
|
| The printer may be | Check the printer properties to ensure |
| configured incorrectly. | that all print settings are correct. |
|
|
|
6
SOLVING PROBLEMS 6.3