Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem

Possible Cause

Solution

 

 

 

The Printer

The printer is not

Check the power cord connections. Check

does not print

receiving power.

the power switch and the power source.

 

 

 

 

The printer is not

Select Samsung ML-1710 Series in the

 

selected as the default

Printer folder in Windows as your default

 

printer.

printer.

 

 

 

 

Check the printer for

• The printer cover is not closed.

 

the following:

• Paper is jammed.

 

 

 

 

• No paper is loaded.

 

 

• The toner cartridge is not installed.

 

 

If a printer system error occurs, contact

 

 

your service representative.

 

 

 

 

The printer may be in

Add paper to the manual feeder and

 

Manual Feed mode.

press the Cancel button on the printer’s

 

 

control panel to begin printing.

 

 

 

 

The connection cable

Disconnect the printer cable and

 

between the computer

reconnect it.

 

and the printer is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable to another

 

between the computer

computer that is working properly and

 

and the printer is

print a job. You can also try using a

 

defective.

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer setting to

 

incorrect.

make sure that the print job is sent to the

 

 

correct port (for example, LTP1). If the

 

 

computer has more than one port, make

 

 

sure that the printer is attached to the

 

 

correct one.

 

 

 

 

The printer may be

Check the printer properties to ensure

 

configured incorrectly.

that all print settings are correct.

 

 

 

6

SOLVING PROBLEMS 6.3

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Samsung ML-1710P manual Solving General Printing Problems, Problem Possible Cause Solution