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Samsung ML-1710P manual Common Windows Problems, Possible Cause and Solution

Models: ML-1710P

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Common Windows Problems

Common Windows Problems

	Problem	Possible Cause and Solution

	“File in Use” message	Exit all software applications. Remove all software from
	appears during	the StartUp Group, then restart Windows. Reinstall the
	installation.	printer software.

	“Error Writing to LPTx”	• Ensure that the cables are connected correctly and the
	message appears.	printer is on.
		• If bi-directional communication is not turned on in the
		driver, it will also cause this message.

	“General Protection	Close all other applications, reboot Windows, and try
	Fault”, “Exception OE”,	printing again.
	“Spool32”, or “Illegal
	Operation” messages
	appear.


	Note: Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP User’s Guide that came		6
	with your PC for further information on Windows error messages.		6

SOLVING PROBLEMS 6.19

Image 114

Samsung ML-1710P manual Common Windows Problems, Possible Cause and Solution

Contents

User’s Guide SAMSUNG LASER PRINTERCentronics is a trademark of Centronics Data Computer Corporation Chapter 2 SETTING UP YOUR PRINTER Chapter 1 INTRODUCTIONCONTENTS Chapter 3 USING PRINT MATERIALS Chapter 4 PRINTING TASKSChapter 6 SOLVING PROBLEMS Chapter 5 MAINTAINING YOUR PRINTERChapter 7 APPENDIX Environmental and Safety Consideration Laser Safety StatementOzone Safety Power SaverRecycling Radio Frequency Emissions FCC regulationsCanadian Radio Interference Regulations EC Certification Declaration of Conformity European CountriesApprovals and Certifications viiiPage Do not disassemble the printer. Doing so may give you an electric shock Special Features Printer Components Understanding the Control Panel 1 INTRODUCTIONHandle paper flexibly Special FeaturesPrint with excellent quality and high speed Create professional documentsSave your time and money Print in various environmentsYou can print in Windows 95/98/Me/NT 4.0/2000/XP Control Panel Power switch Tray Paper level indicator Printer ComponentsFront View Output Support Front Cover Manual Feeder guidePower receptacle Parallel port USB port Inside ViewRear View Toner cartridge Front CoverOn Line/Error and Toner Save LEDs Understanding the Control PanelDescription Canceling print job Cancel buttonCleaning inside Toner Save mode1.8 INTRODUCTION Connecting a Printer Cable Turning the Printer on 2 Setting Up Your PrinterUnpacking Installing the Toner Cartridge Loading Paper Printing a Demo Page Installing Printer SoftwareUnpacking Components may differ from one country to anotherSelecting a Location Clearance SpaceInstalling the Toner Cartridge 4 Locate the cartridge slots inside the printer, one on each side Loading Paper 4 Load paper with the print side facing down Make sure that all four corners are flat in the tray6 Slide the tray back into the printer If you do not adjust the width guide, it may cause paper jam Changing the Paper Size in the Tray1 Pinch the rear guide as shown below to adjust for the paper length Do not push the width guide far enough to cause the material to warpConnecting a Printer Cable Using a Parallel CableUsing a USB Cable 2.10 SETTING UP YOUR PRINTERTo the USB port on your computer Turning the Printer on Printing a Demo Page 2 The Demo page shows the printer’s current configurationML-1710P Series Installing Printer Software If you are printing from WindowsIf you are printing in Linux Printer Driver Features FeaturePrinter Driver System Requirements Installing Printer software in WindowsInstalling Printer Software If the CD-ROM drive does not automatically run3 Choose the installation type 6 To register yourself as a user of Samsung Printers, select Repairing the Printer software 2 Select Samsung ML-1710 Series and then Printer Maintenance2 Select Samsung ML-1710 Series and then Printer Driver Maintenence Removing the Printer softwareChanging the Display Language 2 Select Samsung ML-1710 Series and Language SelectionViewing the User’s Guide 2 Select Samsung ML-1710 Series and View User’s GuideLoading Paper Printing on Envelopes Printing on Labels 3 Using Print MaterialsChoosing Paper and Other Materials Selecting the Output Location Printing on TransparenciesChoosing Paper and Other Materials Input Source/Capacitya Sizes and CapacitiesSize TrayGuidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face downPrinting to the Rear Output Tray Face up To open the rear output trayUsing the Tray Loading PaperPaper empty Using the Manual Feeder To cancel a print job in Manual Feed mode 1 Turn the printer off Printing on Envelopes Guidelines4 Press the Cancel button to start feeding Printing on Labels GuidelinesGuidelines Printing on Transparenciesprinted label sheets stack up as they are printed out Note To prevent labels from sticking to each other, do not let the3.14 USING PRINT MATERIALS Printing on Card Stock or Custom-sized Materials GuidelinesPrinting on Preprinted Paper GuidelinesLoad with the design face down, bottom edge towards the printer 3.18 USING PRINT MATERIALS Printing Posters Setting Graphic Properties Printing Watermarks Printing a Document Setting Paper PropertiesUsing the Toner Save Mode Printing Overlays Using the Status MonitorPrinting a Document The Layout tab is first displayed Canceling a Print Job To stop a print job from the Control Panel3 Select the Samsung ML-1710 Series printer 3 From the Document menu, select Cancel Printing Using a Favorite SettingUsing Help To stop a print job from the Printers folderProperty Setting Paper Properties➀ ➁ ➂ ➃ DescriptionDescription Color PaperProperty ➂ Make sure that Source is set to the corresponding paper trayUsing the Toner Save Mode From the Control PanelFrom the software application Printing Multiple Pages on One Sheet of Paper N-Up Printing 4.10 PRINTING TASKSDown then Right thenLeft DownScaling Your Document 4.12 PRINTING TASKSFitting Your Document to a Selected Paper Size Printing Posters 4.14 PRINTING TASKS4 Click the Paper tab, select the paper source, size and type ➀ ➁ ➂ Setting Graphic PropertiesResolution Toner SaveAdvanced Options Darkness PropertyDescription Options ➂ True-Type OptionsAdvanced printer about how to image the text in yourUsing an existing Watermark Printing WatermarksCreating a Watermark 4.20 PRINTING TASKSEditing a Watermark Deleting a WatermarkWhat is an Overlay? Printing OverlaysCreating a New Page Overlay 4 In the Overlays window, click Create Overlay Using a Page Overlay 4.24 PRINTING TASKSDeleting a Page Overlay 4 Click Delete OverlayUsing the Status Monitor Opening the Status MonitorChanging the Status Monitor Program Setting Setting Up Client PC Setting Up Locally Shared PrinterSetting Up Host Computer Windows 9x/MeWindows NT/2000/XP Setting Up Host ComputerSetting Up Client PC Click Apply, and click OK. Windows 2000/XP 9 Fill in the Enter a port name field, and enter the shared name10Click OK, and click Close 11Click OK. Windows NT 4.30 PRINTING TASKSMaintaining the Toner Cartridge Cleaning the Printer Consumables and Replacement Parts5 Maintaining Your Printer Toner cartridge life expectancy Maintaining the Toner CartridgeToner cartridge storage Saving tonerRedistributing Toner CautionsReplacing the Toner Cartridge 5.4 MAINTAINING YOUR PRINTERCleaning the Inside Cleaning the PrinterCleaning the Outside Cleaning inside the printer5 Plug in the power cord, and turn the printer on Printing a cleaning sheet Consumables and Replacement Parts ItemsYield Average Clearing Paper Jams Solving Print Quality Problems 6 Solving ProblemsTroubleshooting Checklist Solving General Printing Problems Troubleshooting Error Messages Common Windows ProblemsLine/Error LED is on Troubleshooting ChecklistSolution CheckPossible Cause Solving General Printing ProblemsProblem SolutionPossible Cause ProblemSolution The printer driver mayfunctionality with the following command ProblemSolution reboot the computer. Turn the printer offProblem Download as Bit Image in theAdvanced options of the Graphic SolutionClearing Paper Jams In the Paper Exit Area4 Close the rear output tray 6.8 SOLVING PROBLEMS2 Open the rear output tray 5 Open and close the front cover. Printing can be resumed3 Slide the tray back into the printer In the Paper Feed Area1 Slide out the tray to expose the jammed paper 4 Open and close the front cover. Printing can be resumedAround the Toner Cartridge 6.10 SOLVING PROBLEMSTips for Avoiding Paper Jams When Printing on the A5-sized Paper Rotate option to 90ºSolving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams print Solving Print Quality ProblemsLight or faded DropoutsVertical lines Toner smearSolution Gray backgroundcharacters scatterMisformed Page skewProblem Wrinkles orBlack pages SolutionSolution CurlProblem Character VoidsLED status legend Troubleshooting Error MessagesPossible Problems and Solutions LED patternCommon Windows Problems Possible Cause and SolutionProblem Problem Common Linux Problemsthe /etc/printcap file Possible Cause and SolutionProblem Possible Cause and Solutionwork correctly for some Problem Possible Cause and SolutionHow do I specify the IP Using Your Printer in Linux Printer Specifications Paper Specifications7 APPENDIX Installing Printer Driver Using Your Printer in LinuxInstalling the Printer Driver Supported OSInstall 7.4 APPENDIX 11To exit, click OK Changing the Printer Connection Method 7.6 APPENDIXUninstalling the Printer Driver 5 Select Complete uninstall and then click UninstallUsing the Configuration Tool 3 The Info tab shows general information about the printer Changing LLPR Properties 3 The LLPR Properties window opens Printer Specifications Specifications and DescriptionPaper Specifications OverviewSupported Sizes of Paper DimensionsaWeight PaperProblem with Guidelines for Using PaperSymptom SolutionPaper Output Capacity Paper SpecificationsSpecifications CategoryPrinter and Paper Storage Environment 7.18 APPENDIX INDEX toner install 2.4 life 5.2 recycle 5.2 redistribute 5.3 replace software install 2.15 Linux 7.2 overviewsystem requirements 2.15 uninstall specification paper 7.13 printer status monitor, useVisit us at Rev.2.00