Problem | Possible Cause | Solution |
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|
Pages print, | The toner cartridge is | Redistribute the toner, if necessary. See |
but are blank. | defective or out of | page 5.3. |
| toner. | If necessary, replace the toner cartridge. |
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| |
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|
| The file may have | Check the file to ensure it does not |
| blank pages. | contain blank pages. |
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|
| Some parts, such as | Contact a service representative. |
| the controller or the |
|
| board, may be |
|
| defective. |
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|
|
The | The setting in the | Print the document with selecting |
illustrations | software application is | Download as Bit Image in the |
wrong. | Advanced options of the Graphic | |
incorrectly in |
| properties. |
Adobe |
|
|
Illustrator. |
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|
ATTENTION:
If you have any printing problem after your printer prints about 60,000 pages, you must contact the customer service to replace the transfer roller.
6.6 SOLVING PROBLEMS