appendix

Symptom

Countermeasures

 

 

A message of “Need to reset date/time.” Is displayed

This message is displayed if there occurs a problem with the time

on the screen.

setting of the internal clock or an error in the clock itself. Contact the

 

retailer or the service center for more information.

 

 

The time bar is not displayed in Search mode.

The timeline can switch between normal and extension mode.

 

In extension mode, the time bar may not be displayed in the current

 

timeline. Switch to normal mode or use the left or right button to

 

navigate through the time bar.

 

 

The “NO HDD” icon and an error message are

Check the HDD for connection. If the problem persists in a normal

displayed.

condition, contact the nearest service center to have the HDD checked

 

by the service personnel.

 

 

I have installed an additional HDD on the DVR but it

See the compatibilty list to check if the additional HDD is supported by

does not recognize the HDD.

the DVR. For the compatibility list, contact the retailer where you

 

purchased the DVR.

 

 

I have connected an external storage device (external

See the compatibility list of external storage devices to check if the

SATA HDD) to the DVR but the DVR seems not to

connected device is supported by the DVR.

recognize it.

For the compatibility list, contact the retailer where you purchased the

 

DVR.

 

 

If I press the ESC key in full screen mode of the

Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC

WebViewer, the system does not switch to a normal

key again. The system will switch to a normal split mode.

split mode.

 

 

 

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Samsung SHR-8080, SHR-7082, SHR-7080, SHR-7160, SHR-8162, SHR-8160, SHR-7162, SHR-8082 user manual Dvr