Troubleshooting
Symptoms and solutionsIf these instructions do not solve your problem, contact the nearest Samsung authorised service centre.
Power
Symptom
The camcorder does not turn on.
The power automatically turns off.
Power cannot be turned off .
The battery is quickly discharged.
Explanation/Solution
•The battery may not be installed on your camcorder. Insert a battery into the camcorder.
•The inserted battery may be discharged. Charge the battery or replace it with a charged one.
•If you use an AC power adaptor, make sure it is properly connected to the wall outlet.
•Remove the battery or unplug the AC power adaptor, and then reconnect the power supply to the camcorder before turning it on.
•Is “Auto Power Off” set to “5 Min” ?
If no button is pressed for about 5 minutes, the camcorder is automatically turned off (“Auto Power Off ”). To disable this option, change the setting of “Auto Power Off” to “Off.” page 89
•The battery is almost discharged. Charge the battery or replace it with a charged one.
•Use the AC power adaptor.
•Remove the battery or unplug the AC power adaptor, and then reconnect the power supply to the camcorder before turning it on.
•The temperature is too low.
•The battery is not fully charged. Recharge the battery.
•The battery has reached the end of its lifespan and cannot be recharged. Use another battery.
Displays |
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Symptom | Explanation/Solution |
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The TV screen or LCD |
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display has distorted images | • This can occur when recording or viewing a |
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or has stripes at the top/ | details, see the display specification. |
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bottom or on the left/right. |
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Unknown image appears on | • The camcorder is in Demo mode. If you do not want to see Demo images, change the setting of “Demo | 105 | ||
the LCD screen. | ” to “Off.” page 91 | |||
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