Troubleshooting

Recording

Symptom

Pressing the Recording start/stop button does not start recording.

The actual recording time is less than the estimated time.

The recording stops automatically.

When recording a subject illuminated by bright light, vertical lines appear.

Explanation/Solution

There is not enough free space to record on the the storage media.

Make sure the memory card is inserted and write-protect tab is set to unlock.

The internal temperature of your camcorder is unusually high. Turn off your camcorder and leave it for a while in a cool place.

Your camcorder is damp and moist inside (condensation).

Turn off your camcorder and leave it for about 1 hour in a cool place.

The estimated recording time may vary depending on the contents and the features you use.

Recording a fast-moving subject increases the bit rate and consequently the amount of storage space required for the recording, which can lead to a shorter available recording time.

There is no more free space for recording on the storage media.

Back up important files to your PC, and then format the storage media or delete the unnecessary files.

If you frequently record or delete files, the performance of the built-in memory will deteriorate. In this case, reformat the built-in memory.

If you use a memory card with a low writing speed, the camcorder automatically stops recording the videos and the corresponding message appears on the LCD screen.

The camcorder is unable to record these levels of brightness.

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