Samsung SNP-1000A Problem Solution, Video is stopped, No image from web, Viewer, FTP or by E-mail

10X PTZ Network Camera SNP-1000A

Problem				Solution
	ƒ	Please check audio driver is working
		in user’s PC.
	ƒ Please		use	the	enclosed		Audio
		Extension Cable to install easily when
		connecting the audio cable.
Video is stopped	ƒ	Please check whether network cable
		of 10X PTZ Network Camera SNP-
		1000A is correctly connected
	ƒ	In case user uses hub or IP router,
		check	whether		these	network
		equipments are working properly.
	ƒ Open		MS-DOS window and check
		whether 10X PTZ Network Camera
		SNP-1000A is connected to network.
No image from web	ƒ	Click ‘refresh (shortcut; F5) ’ button at
viewer		browser to recall the page
	ƒ	Check whether power of camera and
		network cable is properly connected.
	ƒ Check whether computer is connected
		to network.
	ƒ If you		use hub or router, check
		whether such equipments are properly
		operated.
		(Note: Open MS-DOS window and
		enter network ID of camera at ping
		192.168.1.100)
	ƒ Connect to			Admin	page	to	check
		whether video output is selected.
Image transferred to	ƒ	Video may not be viewed since Divx
FTP or by E-mail		codec	is not	installed in		user’s PC.
cannot be viewed		Divx codec can decode video
		compressed with MPEG4. Download
		and install the latest Divx codec, and
		check video.
		http://www.divx.com/divx/download

100