Troubleshooting Guide (VCR)
Before contacting the Samsung
•The model and serial number on the rear of your DVD-VCR
•The warranty information
•A clear description of the problem
Then contact your nearest SAMSUNG after-sales service.
Problem | Solution |
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No power | ◆ Check that the power plug is connected to a wall outlet. | ||
| ◆ Have you pressed the STANDBY/ON button? |
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You cannot insert a video cassette | ◆ A video cassette can only be inserted with the window | ||
| side up and the safety tab facing you. |
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The television programme | ◆ Check the |
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was not recorded | ◆ Is the |
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| ◆ Check if the safety tab is intact on the cassette. | ||
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Timer recording was unsuccessful | ◆ Was the STANDBY/ON button pressed to activate the timer? | ||
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| ◆ If there was a power failure or interruption during timer | ||
| recording, the recording will have been cancelled. | ||
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No playback picture or the picture | ◆ Check to see if you are using a prerecorded tape. | ||
is distorted |
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You cannot see normal broadcasts | ◆ Check the tuner or external setting. It should be on tuner. | ||
| ◆ Check the TV or VCR aerial connections. |
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Noise bars or streaks on playback | ◆ Press the TRK ( or | ) buttons to minimize this effect. | |
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When the √II button is pressed | ◆ A still picture may have “noise bars”, depending on the | ||
during playback, the still picture | condition of the tape. Press the TRK ( or | ) buttons | |
has severe “noise bars” streaks | during slow motion to minimize this effect. |
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Video Head Cleaning | ◆ If poor pictures appear on a variety of cassettes, the video | ||
| heads may need cleaning. This is not a common problem | ||
| and unless it appears, the heads should not be cleaned. | ||
| When cleaning the video heads, read all instructions | ||
| provided with the head cleaning cassette. Incorrect head | ||
| cleaning can permanently damage the video heads. | ||
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Reference
