![](/images/new-backgrounds/1206360/206360355x1.webp)
Bluetooth
QThe Korean or Chinese characters in a business card received via Bluetooth are broken
A1 If you send a business card including Korean or Chinese characters by selecting a Select a business card in the file (*.vcf, *.vcd) option, the characters on the received card will be broken.
This is because the contents of the business card file are not set to Korean or Chinese characters (CHARSET). To resolve this problem, edit the contents of the business card file manually as follows.
Select Notepad from the program list.
Edit the file as follows.
Example) “N:Magic Sens” =>
“N;CHARSET=KS_C_5601:Magic Sens” For Korean, add “CHARSET=KS_C_5601”
For Chinese Simplified (CHS), add “CHARSET=gb2312”
For Chinese Traditional (CHT), add “CHARSET=Big5”
A2 Perform Send business card immediately in the Address Book of Microsoft Outlook or select Transmission by Outlook business card selection, and you will be able to transmit a business card without broken characters and without editing the VCF file.
QWhen no headset is found or cannot be connected
A1 If the headset is already connected to another device, you will not be able to find the headset and cannot connect to the headset even if the headset is found. Disconnect the connection to the other device and then start the search again.
A2 If the headset is connected to a power adapter, you cannot make a Bluetooth connection.
Disconnect the power adapter and then retry.
A3 In general, a Bluetooth headset has 2 operating modes, On/Off mode and Pairing mode.
To connect the headset to another Bluetooth device such as a PC or cell phone, the headset must be in Pairing mode.
Switch the headset to Pairing mode and then retry the search operation.
In general, the headset in Pairing mode automatically returns to On/Off mode after a certain period of time.
QThere is no sound or sound is intermittently interrupted after connecting a headset
A1 If your headset is a mono headset, check if a mono headset connection has been made. In this case, to resolve the problem, complete the procedures below.