QI cannot connect to a computer connected to the
A1 Check the security settings and network name of the wireless
A2 Check the TCP/IP settings of the computers connected to the wireless
●For example, if the TCP/IP setting is configured to a fixed IP address, select Use the following IP address in the TCP/IP Properties of the wireless adapter, configure the items as follows and try again.
IP: 10.0.0.1~10.0.0.254, Subnet Mask: 255.255.255.0.
It is recommended using a fixed IP address for wireless
A3 You have to register the IP address allocated for the wireless adapter as a ‘Trusted IP’ in McAfee SecurityCenter.
●Click McAfee SecurityCenter > Advanced menu > Configure > Internet and Network
> Advanced > Trusted and Banned IPs, and register the IP address or IP address range as a Trusted IP address.
QDuring the wireless
AThis problem occurs intermittently during the wireless
QI have set the same IP address for both the wireless and wired connections, but they do not work properly.
AYou cannot use wireless and wired connections using the same IP address. To sequentially use both the wired and wireless connections with the same IP address, you need to set the currently not needed connection to Do Not Use in the Network Connections of the Control Panel.