TROUBLESHOOTING

Problem

Solution

 

 

 

 

 

 

 

Black pages

Is color image data printed?

Color image may be printed in black.

 

 

 

Are the black and white areas

Cancel negative image printing feature in

 

 

 

reversed?

the printer driver.

 

 

 

 

 

 

 

Image loss along the

Is the image loss outside the print

Change the print area (page xxxx) or

 

 

edges

area?

reduce the print image.

 

 

 

 

 

 

 

Printer prints in

Is the reverse order selected in the

Cancel the reverse order printing in the

 

 

reverse order.

application software?

application software.

 

 

 

 

 

 

 

Printer stops in the

Too much paper in the exit tray?

Remove the paper from the exit tray.

 

 

middle of a print job.

(page xxxx)

 

 

 

 

 

 

 

 

 

Has the paper runs out?

Load paper.

 

 

Paper specified from

Is paper selection of driver "Auto"?

Ensure that the desired paper is set in a

 

4

application is not used.

 

paper tray of the printer and select "Auto"

 

 

 

in the paper selection of the printer driver.

 

Printer resident font

Has the resident font information

Install (or reinstall) the resident font

 

 

 

cannot be selected

installed?

information. If installed resident font

 

 

from application

 

information may be damaged, reinstall it.

 

 

software (when the

 

(page xxxx)

 

 

PPD file of an optional

 

 

 

 

PS3 expansion kit is

 

 

 

 

used in Windows (not

 

 

 

 

NT) environment).

 

 

 

 

 

 

 

 

 

Printer write error

Is the timeout time short?

Set a longer time in the timeout setting.

 

 

occurs when using the

 

 

 

 

printer as a local

 

 

 

 

printer.

 

 

 

 

 

 

 

 

 

Only one set has been

Is the number of pages large?

The print data amount exceeds the limit of

 

 

output when more than

 

storage of this printer. (page xxxx) Repeat

 

 

one set has been

 

one set printing. If a hard disk is not

 

 

specified. (A notice

 

installed, installation of it may enable

 

 

page has been output.)

 

printing of more than one set depending

 

 

 

 

on the number of pages.

 

 

 

 

 

 

 

Not printed or only a

Two-sided printing of a large number

Print a smaller number of pages at a time.

 

 

notice page is printed.

of pages is specified?

If a hard disk is not installed, installation of

 

 

 

 

it may enable printing depending on the

 

 

 

 

number of pages.

 

 

 

 

 

 

 

Printed image is too

Is the exposure control set properly?

The printer exposure level can be adjusted

 

 

light or too dark.

 

by using a key operator program. Contact

 

 

 

 

your key operator. (page xxxx)

 

 

 

 

 

 

 

4-9

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Sharp DM-3551, DM-4551, DM-3501, DM-4500, DM-4501, DM-3500, AR-P350, AR-P450 operation manual Troubleshooting

DM-3551, AR-P450, DM-4500, DM-3501, AR-P350 specifications

The Sharp DM-4551, DM-4501, DM-3500, AR-P350, and DM-3501 are versatile multifunctional copiers that cater to the diverse needs of modern offices. Each model boasts a unique set of features and technologies aimed at enhancing productivity and efficiency in document management.

The Sharp DM-4551 stands out with its advanced printing capabilities, delivering high-quality output at speeds of up to 45 pages per minute. This model is equipped with a user-friendly touch screen interface, allowing for easy navigation and operation. Additionally, it supports duplex printing, reducing paper consumption and promoting sustainability in the workplace. The DM-4551 also features robust security options, such as data encryption and secure printing, ensuring that sensitive documents remain confidential.

The DM-4501, while slightly less advanced, still offers impressive features suited for busy environments. It has similar printing speeds and capabilities as its predecessor but focuses on streamlining workflows. The device's customizable workflows and automated features help users manage large volumes of documents efficiently. With network scanning options, the DM-4501 allows users to convert physical documents into digital formats quickly, facilitating easier information sharing and archiving.

For smaller offices, the Sharp DM-3500 provides a compact solution without sacrificing functionality. This model offers color printing, copying, and scanning. Its straightforward operations and compact design make it an ideal choice for teams looking for an all-in-one device that fits limited spaces. The DM-3500 also includes energy-saving modes and low power consumption, making it an environmentally friendly choice.

The AR-P350 is an impressive addition to the lineup, primarily focusing on high-performance printing. This model features advanced print technologies such as Sharp’s proprietary Microfine Toner, which ensures crisp and clear text and graphics. The AR-P350 is excellent for businesses that require large-volume printing, as it is designed for reliability and durability in demanding settings.

Lastly, the DM-3501 combines the features of its lower-tier counterparts with enhanced capabilities for larger workgroups. This model incorporates advanced connectivity, including mobile printing options, ensuring users can print from various devices seamlessly. The DM-3501 also focuses on providing comprehensive document management solutions, making it suitable for organizations that prioritize workflow optimization.

In summary, the Sharp DM-4551, DM-4501, DM-3500, AR-P350, and DM-3501 showcase the company's commitment to delivering multifunctional devices equipped with advanced technologies designed to enhance productivity, streamline processes, and maintain the security of important documents. Whether for large corporate settings or smaller offices, these models offer an array of features to accommodate various business needs.