Troubleshooting Tests | Zebra Technologies TLP 3844-Z guide

Troubleshooting Tests

Printing a Configuration Label

To print out a listing of the printer’s current configuration, refer to the one-flash sequence in “Feed Button Modes” on page 43.

Recalibration
	Recalibrate the printer if it starts to display
	unusual symptoms, such as skipping
	labels. See “Auto Calibration” on page
	13.
980441-001 Rev. A	41

Image 49

Zebra Technologies TLP 3844-Z manual Troubleshooting Tests, Printing a Configuration Label, Recalibration

Contents

Thermal Printers Users Guide 980441-001 Rev. a Proprietary Statement Shock Hazard BatteryMedia and Ribbon Static Discharge Contents Operation & Options Universal Serial Bus USB Connector 980441-001 Rev. a Hello Introduction What’s in the Box? Opening the printer Inspecting the Printer Inspecting the Printer Closing the printer Reporting Damage Related Documentation Modes of Printing Getting Started Attaching Power Supply Placing the Roll in the Media Compartment Loading Roll Media Adjusting the Guides Install the Take-Up Core Install the Ribbon Supply RollLoading Ribbon Attach and Tighten the Ribbon Auto Calibration Operator Controls Power SwitchFeed Button Status Light Printing a Test Printout Interface Cable Requirements Hooking Up the Printer and Computer Parallel Interface Requirements USB Interface RequirementsEthernet Interface Requirements Serial Interface Requirements Universal Serial Bus USB Communications Communicating with the PrinterParallel Communications Internal ZebraNet PrintServer Iitm Communications Defaulting the Serial Parameters SC Command Adjusting the Print Darkness Adjusting the Print WidthAdjusting the Print Speed Thermal Printing Operation & Options Adding a New Transfer Ribbon Replacing SuppliesReplacing a Partially Used Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980441-001 Rev. a Cleaning Maintenance Print Head Considerations Cleaning Card ConsiderationsMedia Path Considerations Platen Considerations Lubrication Replacing the Platen AssemblyRemoval Replacing the Print Head Removal Thermal-Transfer TLP Model Assembly 980441-001 Rev. a Resolutions TroubleshootingPrinter is not receiving power Printer is on and in an idle state There is a shortage of memory Printer has failed its power on self test PostPrinter is receiving data Either the media or ribbon is out Print head is over temperature Print head is under temperatureFlash memory is not programmed Ribbon sensor settings did not print Print Quality ProblemsNo print on the label Printed image does not look right Label format was sent to, but not recognized by, the printer Manual Calibration Printing a Configuration Label Troubleshooting TestsRecalibration Communications Diagnostics Resetting the Factory Default Values Feed Button Modes Power Off Mode Communications Diagnostics Mode 980441-001 Rev. a Physical Specifications SpecificationsPrinting Specifications Appendix Ribbon Specifications for TLP model Media Specifications Zebra Programming Language ZPL Font/Code Specifications Options Agency Approvals Interfaces Universal Serial Bus USB Connector Pin No Description Parallel Interface ZebraNet PrintServer II for Ethernet Networks Looking into the Printer’s RJ-45 Modular Connector Serial RS-232 Connector Connecting the Printer to a DTE Device 980441-001 Rev. a Cable calibration Index Quality problems Voltage Page