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Zebra Technologies TLP 3844-Z manual Label format was sent to, but not recognized by, the printer

Models: TLP 3844-Z

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The printing does not start at the top of the label, or misprinting of one to three labels.

■The media may not be threaded under the media guides. Refer to “Loading the Media” on page 9.

■The printer needs to be calibrated. Refer to “Auto Calibration” on page 13.

■The correct media sensor may not be activated. Manual calibration selects the media sensing method for the labels being used (refer to the

^MN command in the ZPL II Programming Guide).

■Verify that the Label Top (^LT) command is correctly set for your application (consult the ZPL II Programming Guide).

A label format was sent to, but not recognized by, the printer.

■Is the printer in pause mode? If so, press the feed button.

■If the status LED is on or flashing, refer to “What the Status LED is Telling You” on page 35.

■Make sure the data cable is correctly installed.

■A communications problem has occurred. First, make sure that the correct communications port on the computer is selected. Refer to “Communicating with the Printer” on page 18.

980441-001 Rev. A

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Zebra Technologies TLP 3844-Z manual Label format was sent to, but not recognized by, the printer

Contents

Thermal Printers Users Guide980441-001 Rev. a Proprietary Statement Static Discharge BatteryShock Hazard Media and RibbonContents Operation & Options Universal Serial Bus USB Connector 980441-001 Rev. a Hello IntroductionWhat’s in the Box? Opening the printer Inspecting the PrinterInspecting the Printer Closing the printer Reporting Damage Related DocumentationModes of Printing Getting StartedAttaching Power Supply Placing the Roll in the Media Compartment Loading Roll MediaAdjusting the Guides Loading Ribbon Install the Ribbon Supply RollInstall the Take-Up Core Attach and Tighten the Ribbon Auto Calibration Status Light Power SwitchOperator Controls Feed ButtonPrinting a Test Printout Interface Cable Requirements Hooking Up the Printer and ComputerSerial Interface Requirements USB Interface RequirementsParallel Interface Requirements Ethernet Interface RequirementsInternal ZebraNet PrintServer Iitm Communications Communicating with the PrinterUniversal Serial Bus USB Communications Parallel CommunicationsDefaulting the Serial Parameters SC CommandAdjusting the Print Speed Adjusting the Print WidthAdjusting the Print Darkness Thermal Printing Operation & OptionsReplacing a Partially Used Transfer Ribbon Replacing SuppliesAdding a New Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980441-001 Rev. a Cleaning MaintenanceMedia Path Considerations Cleaning Card ConsiderationsPrint Head Considerations Platen Considerations LubricationRemoval AssemblyReplacing the Platen Replacing the Print Head Removal Thermal-Transfer TLP ModelAssembly 980441-001 Rev. a Printer is on and in an idle state TroubleshootingResolutions Printer is not receiving powerEither the media or ribbon is out Printer has failed its power on self test PostThere is a shortage of memory Printer is receiving dataFlash memory is not programmed Print head is under temperaturePrint head is over temperature Printed image does not look right Print Quality ProblemsRibbon sensor settings did not print No print on the labelLabel format was sent to, but not recognized by, the printer Manual Calibration Recalibration Troubleshooting TestsPrinting a Configuration Label Communications Diagnostics Resetting the Factory Default ValuesFeed Button Modes Power Off Mode Communications Diagnostics Mode980441-001 Rev. a Appendix SpecificationsPhysical Specifications Printing SpecificationsRibbon Specifications for TLP model Media SpecificationsZebra Programming Language ZPL Font/Code SpecificationsOptions Agency ApprovalsInterfaces Universal Serial Bus USB ConnectorPin No Description Parallel InterfaceZebraNet PrintServer II for Ethernet Networks Looking into the Printer’s RJ-45 Modular ConnectorSerial RS-232 Connector Connecting the Printer to a DTE Device 980441-001 Rev. a Cable calibration IndexQuality problems Voltage Page