Lubrication, Platen Considerations | Zebra Technologies TLP 3844-Z

Platen Considerations

The standard platen (drive roller) normally does not require cleaning. Paper and liner dust can accumulate without effecting print operations. Contaminates on the platen roller can damage the print head or cause the media to slip when printing. Adhesive, dirt, general dust, oils and other contaminates should be cleaned immediately off the platen.

Keep a new platen available as a spare and install it whenever the printer has significantly poorer performance, print quality or media handling. If sticking or jamming continues even after cleaning, you must replace the platen.

The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean, damp cloth very lightly moistened with medical grade alcohol (70% pure or better).

1.Open the media door and remove the media.

2.Clean the platen surface with the alcohol moistened swab. Rotate the platen while swabbing. Repeat this process two to three times with a new swab to remove residual contaminates. Adhesives and oils, for example, may be thinned by the initial cleaning but not completely removed.

3.Discard the cleaning swab or pen after use.

Allow the printer to dry for one minute before loading labels.

Lubrication

No lubricating agents of any kind should be used on this printer! Some commercially available lubricants, if used, will damage the finish and the mechanical parts inside the printer.

980441-001 Rev. A

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Zebra Technologies TLP 3844-Z manual Lubrication, Platen Considerations

Contents

Thermal Printers Users Guide 980441-001 Rev. a Proprietary Statement Shock Hazard BatteryMedia and Ribbon Static Discharge Contents Operation & Options Universal Serial Bus USB Connector 980441-001 Rev. a Hello Introduction What’s in the Box? Opening the printer Inspecting the Printer Inspecting the Printer Closing the printer Reporting Damage Related Documentation Modes of Printing Getting Started Attaching Power Supply Placing the Roll in the Media Compartment Loading Roll Media Adjusting the Guides Install the Take-Up Core Install the Ribbon Supply RollLoading Ribbon Attach and Tighten the Ribbon Auto Calibration Operator Controls Power SwitchFeed Button Status Light Printing a Test Printout Interface Cable Requirements Hooking Up the Printer and Computer Parallel Interface Requirements USB Interface RequirementsEthernet Interface Requirements Serial Interface Requirements Universal Serial Bus USB Communications Communicating with the PrinterParallel Communications Internal ZebraNet PrintServer Iitm Communications Defaulting the Serial Parameters SC Command Adjusting the Print Darkness Adjusting the Print WidthAdjusting the Print Speed Thermal Printing Operation & Options Adding a New Transfer Ribbon Replacing SuppliesReplacing a Partially Used Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980441-001 Rev. a Cleaning Maintenance Print Head Considerations Cleaning Card ConsiderationsMedia Path Considerations Platen Considerations Lubrication Replacing the Platen AssemblyRemoval Replacing the Print Head Removal Thermal-Transfer TLP Model Assembly 980441-001 Rev. a Resolutions TroubleshootingPrinter is not receiving power Printer is on and in an idle state There is a shortage of memory Printer has failed its power on self test PostPrinter is receiving data Either the media or ribbon is out Print head is over temperature Print head is under temperatureFlash memory is not programmed Ribbon sensor settings did not print Print Quality ProblemsNo print on the label Printed image does not look right Label format was sent to, but not recognized by, the printer Manual Calibration Printing a Configuration Label Troubleshooting TestsRecalibration Communications Diagnostics Resetting the Factory Default Values Feed Button Modes Power Off Mode Communications Diagnostics Mode 980441-001 Rev. a Physical Specifications SpecificationsPrinting Specifications Appendix Ribbon Specifications for TLP model Media Specifications Zebra Programming Language ZPL Font/Code Specifications Options Agency Approvals Interfaces Universal Serial Bus USB Connector Pin No Description Parallel Interface ZebraNet PrintServer II for Ethernet Networks Looking into the Printer’s RJ-45 Modular Connector Serial RS-232 Connector Connecting the Printer to a DTE Device 980441-001 Rev. a Cable calibration Index Quality problems Voltage Page