Sharp XL-BD601PH Troubleshooting chart continued, Maintenance, Sound, Network, Other, E-42

Troubleshooting chart (continued)

Maintenance

■ Sound

Problem	Possible causes and solutions
No sound, or sound is	● If the volume of the TV or amplifier (XL-BD601PH)
distorted.	is set to minimum, turn the volume up.
	● Check that the audio cable is connected
	correctly. (Page 9)
	● Check that the cable plugs are clean.
	● Take out the disc and clean it. (Page 6)
	● Audio may not be output depending on the audio
	recording status, such as when audio other than
	an audio signal or non-standard audio is recorded
	for the audio content of the disc. (Page 3)
Audio is not output,	● The audio may not be output or the images
or images are not	may not be played back properly for some
played back properly.	discs in which copyright-protected contents are
	recorded.
■ Network
Problem	Possible causes and solutions
Cannot connect to	When the wired Internet connection is made
the Internet.	● Is the LAN cable connected properly? (Page 11)
	● Is the wrong cable such as a modular cable
	used? Connect a LAN cable to the ETHERNET
	terminal. (Page 11)
	● Is the power for the connected equipment, such
	as a broadband router or modem turned on?
	● Is the broadband router and/or modem properly
	connected?
	● Is the proper value(s) set in the network setting?
	Check “Communication Setup”. (Pages 29–30)
Cannot download	● Is the LAN cable connected properly? (Page 11)
BD-LIVE contents.	● Is the USB memory device properly connected?
	Check that the USB memory device is connected
	to the USB1 terminal of this Unit. (Page 9)
	● Check if the BD disc supports BD-LIVE.
	● Check the setting for “BD Internet Access”. (Page 28)
■ Other
Problem	Possible causes and solutions
The TV operates	● Some TVs with wireless remote control capability
incorrectly.	may operate incorrectly when using the remote
	control of this Unit. Use such TVs away from this
	Unit.
The Unit heats up	● When using this Unit, the console cabinet may
during use.	heat up depending on the usage environment.
	This is not a malfunction.

■Condensation

Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet (BD pickup, etc.) or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.

■If problem occurs

When this product is subjected to strong external interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction.

If such a problem occurs, do the following:

� Set the unit to the stand-by mode and turn the power on again.

2� If the unit is not restored in the previous operation, unplug and plug in the unit again, and then turn the power on.

Note:

If neither operation above restores the unit, clear all the memory by resetting it.

■Factory reset, clearing all memory

� Press the ON/STAND-BY button to enter the power stand-by mode.

2� Whilst pressing down the OPEN/CLOSE button, press the ON/STAND-BY button until “Clear All” appears.

Caution:

This operation will erase all data stored in memory including clock, timer settings and tuner preset.

■Before transporting the unit

Remove the iPod, iPhone, iPad, USB memory device and disc from the unit. Then, set the unit to the power stand-by mode. Carrying the unit with iPod, iPhone, iPad or USB memory device left connected or discs left inside might damage the unit.

■Cleaning the cabinet

Periodically wipe the cabinet with a soft cloth and a diluted soap solution, then with a dry cloth.

Caution:

●Do not use chemicals for cleaning (petrol, paint thinner, etc.). It may damage the cabinet.

●Do not apply oil to the inside of the unit. It may cause malfunctions.

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