Siemens 108 Remedy, Problem, Possible cause

Appendix

Trouble shooting

If your device does not function as it should, use the following table to try to remedy the problem.

Additional solutions to problems are already available on our Customer Care page. Visit our Service page at www.siemens.com/gigasetcustomercare.

Problem	Possible cause	Remedy

No LED lights up on	The device is not	ì Check whether the mains adapter
the front panel.	correctly connected	plug is properly inserted in the
	to the mains power	device.
	supply.	ì Check whether the socket in which
		the mains adapter is plugged is live.
		This can be done using a device that
		you know works properly, e.g. a
		desk lamp.

The LED for the	You do not have any	ì Connect a device using the LAN
Gigaset WLAN	devices connected.	cable supplied.
Repeater 108 LAN
Repeater 108 LAN	The device has not	ì Make sure that the LAN cable
socket does not	been properly	connectors sit firmly in the correct
light up.	connected.	connection sockets on both the
		Gigaset WLAN Repeater 108 and the
		connected terminal.

	Your Gigaset WLAN	ì Check whether the Power LED on
	Repeater 108 is not	your Gigaset WLAN Repeater 108 is
	connected to the	continuously lit and, if appropriate,
	mains power supply	restart your Gigaset WLAN Repeater
	or is not ready for	108 by briefly disconnecting it from
	use.	the mains power supply.

	The connected device	ì Check the status of the connected
	is not switched on or	device and, if appropriate, restart it.
	not ready for use.

	You are not using the	ì Connect the device with the sup-
	correct cable or the	plied cable or an Ethernet or Crosso-
	cable is damaged.	ver cable, category 5 or higher. Try
		replacing the cable with one of the
		same type. ISDN cables or other
		cables with RJ45 connectors are not
		suitable for the connection.

111

Contents

Page Page Contents Configuring the Advanced Settings Administration Status information Appendix Page Safety precautions Introduction Repeater Use as access point in conjunction with a Router Access point Ethernet Gigaset Router Use as wireless network adapter Use for accessing the Internet with a PC Operating Mode Security functions First Steps Front panel LED displays LED State Status Back panel The back panel of the Gigaset WLAN Repeater 108 houses the following sockets Element Description 5VDC uPosition the Gigaset WLAN Repeater 108 on a non-slipsurface uDo not place the Gigaset WLAN Repeater 108 on a heat sensitive surface uProtect the Gigaset WLAN Repeater 108 from dampness Set up the Gigaset WLAN Repeater 108 at the required location To a wired network (LAN), a PC, a games console or a modem Wirelessly to a PC ConnectionPoint Therefore, enter Aligning the antenna ìAlign the antenna Please remember: To the mains power supply Insert the round plug into the connec- tion socket marked The user interface To access the Gigaset WLAN Repeater 108's user interface: ìLaunch your Web browser http://192.168.2.254 The login screen appears ìThe factory settings password is admin. Enter the password and click OK Start screen functions The configuration program offers you the following functions: Basic Setup Wizard This is described from page Security Setup Wizard These wizards allow you to take precautions against unau Language Log Off Button Button Log Off Help Buttons and symbols used by the wizards Basic Setup Wizard On this screen you can select your present location for the regional settings ìSelect the required option and/or select the time zone for your location Operating Mode selection Settings for the wireless network IP subnet on all the network components page 100) Channel ìIn Access point Operating Mode select the Automatic option Note: The SSID (Service Set Identifier) defines your wireless network Repeater (WDS) (is only displayed in repeater Operating Mode) Channel Enter the Add Enter a name for the access point in the Description Local network settings IP address type Static Obtained automatically To do this, select the DHCP server –another DHCP server is already being used in your network ìIn this case, select the On option for the DHCP server and In the Default gateway Example of LAN settings with two repeaters Page Restart the browser, log back into the configuration program Operating Mode ìClick on the selection menu and select Ethernet adapter Settings for the wireless network Page Page This takes you to the If you have changed the default settings the device is restarted If you wish to connect to an access point, on which the encryption Security Setup Wizard Current password New password SSID SSID broadcast ìActivate the Off option to enhance the security of your wireless network ìClick on Next > to proceed to the next step uRepeater Operating Mode and Ethernet adapter uAccess point Operating Mode WPA2/WPA with pre-sharedkey (PSK) WPA2 PSK PSK Pre-shared WEP encryption Key length Input type Passphrase uManual key entry Key type Hex ASCII Confirm key If you have reset the encryption, it is very important ìTo go to the next step in the Security Setup Wizard, click on Next This screen only appears in Repeater or access point Operating Mode ìNext to MAC address filter select the option On to activate the MAC filtering Entering MAC addresses manually ìEnter the name of the PC ìClick on the Add button to add the entry to the list Selecting from the list of logged-inPCs Select the required PC from the Finish encryption Configuring the Advanced Settings ìOn the Advanced Settings page, select Operating Mode Local Network ìSelect Advanced Settings – Local Network Repeater/Access Point Off DHCP Server –another DHCP server is already being used in your network ìTo do this, select Off for the DHCP Server ìIn this case, select On for the DHCP Server Lease time The address block you enter must not overlap with those of other DHCP servers ìIn the Domain name field, you can specify a domain name in the local network Obtain an IP address automatically ìClick on Add ìClick on OK to apply the settings Ethernet adapter Operating Mode ìClick OK to apply the settings ìIn the Advanced Settings menu, select Wireless Network menu, select Wireless Network In this menu you can Channel ConnectionPoint SSID broadcast SSID broadcast (only Repeater and Access Point Operating Mode) Transmission mode IEEE 802.11g only IEEE 802.11b/g (mixed) Sending power Super G (only Repeater and Access Point Operating Mode) Super G Super G (108 Mbit/s) Dynamic If you do not wish to use Setting wireless security uRepeater and Ethernet adapter Operating Mode uOperating Mode Access point WPA2-PSKand WPA2-PSK / WPA-PSK WPA / WPA2 with Pre-sharedKey (WPA-PSK, WPA2-PSK) WPA2-PSK WPA2-PSK ìSelect the required option in the Security field WPA and WPA2 with authentication server (Access point Operating mode only) WPA2 WPA2 / WPA Enter the IP address of the RADIUS server in the RADIUS server IP address WEP ìSelect the Authentication type: Shared Open Default key Key Page Permitted clients Only Access Point and Repeater operating mode ìIn the Wireless Network menu, select Allowed Clients Entering PCs manually: Device name Selecting from the list of logged-in PCs Known wireless clients button to add the entry to the list Repeater function (WDS) Only Repeater Operating Mode ìIn the Wireless Network menu, select Repeater (WDS) The name of the access point is shown in the Comment field Signal strength Administration Time zone ìSelect the required option and/or select the Time zone for your location Select the required format for entering the date and time from the Date format Time format ìIn the Administration menu, select System Password admin ìEnter the current System Password in the Current password field Enter a new password in the Confirm new password Setting Idle time before log off: uIn the Administration menu, select Save & Restore Saving configuration data ìFor Task, select the option Save configuration Save Restoring the back-up ìFor Task, select the option Restore configuration A window will appear prompting you to confirm the procedure ìClick on OK. The configuration will now be updated Resetting to the factory settings ìIn the Administration menu, select Firmware Update Current firmware version Firmware update file Status Status Device System Log Log level Critical Status information Local network uIP address uDHCP Server Wireless network uStatus uSystem password not changed uIdentification of your wireless network visible or not changed uEncryption for your wireless network not activated Access to your wireless network not restricted to allowed clients uSubnet mask uMAC address –Status –DHCP clients Host name Wireless Network uChannel uWireless clients Uptime uRepeater (WDS) –WDS links Device uSystem uptime uBootcode version uWireless driver version uHardware version uSystem Log Appendix ìSelect Ethernet adapter as Operating Mode Connecting and getting started The following steps are required: ìClick on Start – Control Panel ìClick on Network connections Double-click ìOn the General tab, click on Properties From the list, select the entry uMozilla Firefox ìIn the Settings window, click on Connection Settings Configuring the popup blocker ìSelect Allow popups from this screen Tools – Popup Manager Install the TCP/IP protocol ìSelect Start – Settings – Control Panel ìDouble-clickon the Network and Dial-upConnections icon Network and Dial-up Internet protocol (TCP/IP) Install ìIn the Network protocol list, select Internet protocol (TCP/IP) list, select You will now see the TCP/IP protocol in the LAN connection properties window ìConfirm this screen with OK This restarts your PC Windows 98 SE/ME Installing the TCP/IP protocol Network TCP/IP Page ìConfirm this screen with OK. This restarts your PC ìClick on OK again to close the Internet Options window Page Start Control panel ìSelect Internet protocol (TCP/IP) and once again click on Properties Page ìClick on Start – Settings – Control Panel ìSelect Internet protocol (TCP/IP) and click on Properties Page Page Page Page Private IP addresses 192.168.0.1 – 192.168.255.254 Example: PC 1: PC 2: 192.168.15.2 etc Correct is e.g.: ìActivate the option Use following IP address ìActivate the option Use the following DNS server addresses Preferred DNS server LAN Con- nection Page Start – Settings – Control Panel – Network Configuration Set IP address Subnet Mask Gateway New gateway ìOpen the DNS Configuration tab ìSelect Enable DNS DNS Server Search Order Under no circumstances should you try to change them Requirements: uYour PC is switched on and connected to the Gigaset WLAN Repeater The PC network settings are set to obtaining an IP address automatically uYour Gigaset WLAN Repeater 108 is connected, the Power and WLAN LEDs are on IPCONFIG IPCONFIG /RELEASE "Wireless network connection Example: IPCONFIG /RELEASE "Wireless network connection Example: IPCONFIG /RELEASE Wire IPCONFIG /RENEW ìExample: IPCONFIG /RENEW "Wireless network connection EXIT Problem Possible cause Remedy Obtained automati cally the SSID broadcast Page Page Interfaces Wireless properties Operating environment Compliance with security conditions and regulations Software United Kingdom Ireland Sverige Suomi Danmark Service Centres Finland Norge Page u The software is manipulated uDevices fitted with accessories not authorised by Siemens Page Page uTakuuehtojen mukaiset vaihto- ja korjauspalvelut eivät pidennä takuuaikaa uGarantivillkorens bytes- och reparationstjänster förlänger inte garantitiden uI händelse av fel i utrustningen ber vi er först kontakta återförsäljaren Gyldighet uDet kan ikke fremsettes garantikrav dersom –Åpning av apparatet (regnes som fremmed inngrep) –Manipulering av enkeltkomponenter i komponentgruppen –Manipulering av programvaren Garantiperiode Garantiperioden begynner den datoen kunden kjøper apparatet Merk: Ovenstående regler ændrer ikke bevisbyrden til skade for kunden Glossary DHCP Server See DHCP DNS Domain Name System DNS-Server Gateway Router Global IP address See Public IP address HTTP Proxy Internet Protocol Protocol IP addresses IP address Subnet mask Mbps Million bits per second Specification of the transmission speed in a network Network Network adapter Router See also Gateway Server Clients Service Set Identifier TCP/IP URL Universal Resource Locator Globally unique address of a Domain on the Internet WAN Page Index Repeater Garanti Gateway back panel connecting Page key length mode