76Troubleshooting

Problem

 

 

Possible cause

Possible remedy

Voice mail does not

Call diversion not set

Set call diversion

work.

 

 

 

(see p. 55).

Message “

]

“.

Message store full

Delete a message to make room

 

 

 

(see p. 43).

Message cannot be

Service Providers do not support this

Check with your Service Provider.

sent.

 

 

service.

 

 

 

 

Phone number of the Service Centre is

Set Service Centre (see p. 45).

 

 

 

not set or is wrong.

 

 

 

 

SIM card contract does not support this

Contact your Service Provider.

 

 

 

service.

 

 

 

 

Service Provider overloaded

Repeat message.

 

 

 

Addressee does not have

Check.

 

 

 

a compatible phone.

 

Function cannot be

Not supported by Service Provider or

Contact your Service Provider.

set.

 

 

registration required.

 

Charge counter does

Charge pulse not transmitted.

Contact your Service Provider.

not work.

 

 

 

 

PIN error

 

 

Three wrong entries

Enter the MASTER PIN (PUK) provided with

 

 

 

 

the SIM according to the instructions. If

 

 

 

 

MASTER PIN or PIN has been lost, contact

 

 

 

 

your Service Provider.

Phone code error

Three wrong entries

Contact Siemens Service (see p. 73).

Service Provider code

No authorisation for this service.

Contact your Service Provider.

error

 

 

 

 

Too few/too many

Functions may have been added or re-

Check with your Service Provider.

menu entries

 

moved by your Service Provider via the

 

 

 

 

SIM card.

 

No fax possible

 

Incorrect settings in the PC.

Check settings, see p. 68.

 

 

 

No authorisation for this service.

Contact your Service Provider.

 

 

 

Wrong Windows infrared driver.

Replace Windows infrared driver/contact

 

 

 

 

your PC supplier.

 

 

 

 

 

Damage

 

 

 

 

Severe shock

 

Remove battery and SIM and insert them again. Do not dismantle the phone.

Phone exposed to

Remove and dry the battery and SIM card. Dry immediately with a cloth; do not use

moisture

 

 

heat. Dry connector contacts thoroughly. Stand unit upright in a current of air. Do

 

 

 

not dismantle the phone.

 

Page 78
Image 78
Siemens SL45 manual 76Troubleshooting, Possible cause Possible remedy