Slick V3.3 manual Help and Product Support, Using the Help System, Contacting Product Support

Using the Help System

Help and Product Support

There are several ways to get help about SlickEdit® Core:

•Use the Help system - See Using the Help System below.

•Search the FAQ - A list of frequently asked questions and answers is available from the Product Sup- port section of our Web site at http://www.slickedit.com.

•Use the Community Forums - Search for or post your question on the SlickEdit Community Forums to seek help from other SlickEdit Core users. The forums are located at http://community.slickedit.com.

•Contact Product Support - See Contacting Product Support below.

Using the Help System

When SlickEdit® Core is installed, the searchable Help system is installed with the product. The contents of the Help system are the same as the contents of the User Guide located in the docs installation subdir- ectory (see Accessing Documentation).

To access the Help system, from the main menu, click Help → Help Contents, then expand SlickEdit Core v3.3 for Eclipse in the tree.

Note

Context-sensitive Help is currently not available in SlickEdit Core.

Product Support

Patches, macros, FAQs, and more are available on the Product Support section of our Web site at ht- tp://www.slickedit.com. From within Eclipse, you can click Help → SlickEdit Support Web Site to launch the site in a browser window.

Contacting Product Support

Use the SlickEdit Community Forums at http://community.slickedit.com to report all defects and share any feedback you have on this release. For problem reports, please provide the following information:

•A description of the problem.

•The language you are working in (C/C++, Java, etc.).

•SlickEdit Core program information. Select Help → About SlickEdit Core, then select the Program In- formation tab, click Copy To Clipboard and paste the information in the problem report.

•A code snippet to help us reproduce it (if possible).

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