Troubleshooting

Error Recovery Procedures

Error Recovery Procedures

Table 6-1 lists ERPs for errors reported on the GUI touch screen of the ACL. This list includes only procedures that can be safely performed by an end user.

Table 6-1. Error Recovery Procedures

ERP Code

Procedure/Description

C

Cycle power to the ACL using the Power option on the GUI

 

touch screen. Wait 30 seconds to power on again.

D

Turn off power to the ACL and inspect connectors and

 

cables.

F

Invalid operation. Select parameters correctly and try again.

G

Call Technical Support.

 

 

Fault Symptom Codes (FSCs)

FCSs that appear on the GUI touch screen are described in the below tables. A descriptive message and instructions for clearing the fault accompany each FSC. If a fault persists, look up the FSC in Table 6-1 on page 6-3to determine the error recovery procedure or to report it to your service provider.

Table 6-2. Fault Symptom Codes

Message

FSC

ERP

 

Novram Update Error

0306

G

The non-volatile configuration area in

 

 

 

flash memory could not be updated

 

 

 

(programming error).

Barcode Not Active

0501

D, G

Catastrophic Smx operating system error

Error

 

 

- task creation error, unexpected error.

OS Task Exit Error

0902

G

SmxNet (Ethernet, Web TLC) task error -

 

 

 

server spawn error, TCP/IP fatal error.

Invalid Ethernet

0A01

F

The ACL's Ethernet (MAC) address

(MAC) Address

 

 

stored in the non-volatile configuration is

 

 

 

not valid - the last 3 octets are either 0:0:0

 

 

 

or 255:255:255.

Invalid IP Subnet

0A02

F

The Ethernet subnet mask stored in the

Mask

 

 

non-volatile configuration is not valid -

(255.255.255.255)

 

 

255.255.255.255.

SCSI Firmware Error

1001

D, G

Internal SCSI task processing error -

 

 

 

unexpected state or hardware status.

SCSI FIFO Empty

1002

D, G

The SCSI controller data FIFO is empty

 

 

 

but should contain more data bytes.

 

 

 

 

M8501 and M8502 ACL Tape Drive Installation and User’s Guide 529972-001

6-3

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SMC Networks M8501 manual Error Recovery Procedures, Fault Symptom Codes FSCs

M8501 specifications

SMC Networks M8501 is a cutting-edge network switch designed to meet the demands of modern businesses requiring efficient and reliable network infrastructure. With its robust set of features, the M8501 is geared toward small to medium-sized enterprises looking to enhance their connectivity and data management capabilities.

One of the M8501's standout features is its advanced Layer 2 switching capabilities. It supports a variety of networking standards including IEEE 802.1Q for VLAN tagging, enabling businesses to segment their networks effectively and enhance security. This VLAN support allows organizations to create separate virtual networks for different departments, ensuring that sensitive data remains secure while optimizing overall network performance.

In terms of power efficiency, the M8501 incorporates Energy Efficient Ethernet (EEE) technology, which reduces power consumption during periods of low data activity. This energy-saving feature not only decreases operational costs but also aligns with environmentally responsible practices, positioning companies as eco-friendly entities.

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Another key characteristic is its user-friendly management interface, which allows network administrators to easily configure and monitor the switch. The M8501 supports both web-based and command-line interface (CLI) management tools, allowing flexibility based on the administrator’s preference or expertise level.

The port configuration on the M8501 is versatile, offering a combination of Gigabit Ethernet ports that can accommodate diverse networking needs. This includes both copper and fiber connectivity options, enabling seamless integration into existing infrastructure while supporting high-speed data transmission.

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