SMC Networks M8501 manual 2. Fault Symptom Codes, Message

TroubleshootingFault Symptom Codes (FSCs)

Table 6-2. Fault Symptom Codes

Message	FSC	ERP
Picker Jammed 11	310B	C, G	The picker jammed during a drive fetch
			operation.
Picker Jammed on	310F	C, G	The picker jammed on a stow operation.
Stow
Picker retries	3111	C, G	Picker retries exceeded during a pass-
Exceeded 1			thru fetch operation.
Picker Retries	3113	C, G	Picker retries exceeded during a bin stow
Exceeded 3			operation.
Picker Retraction	3115	C, G	The picker did not retract during a bin
Error			check operation.
Shuttle Jammed	3200	C, G	The shuttle could not reach the target
			location.
Rotary Jammed	3300	C, G	The rotary track could not reach the target
			location.
Shuttle on Wrong Side	3301	C, G	The zone indicators show that the shuttle
Of The Rotary			is backwards on the rotary track during
			power-up initialization.
Pass through Elevator	3400	C, G	The pass-thru shuttle could not reach the
Jammed			target location.
Vertical Elevator	3500	C, G	The vertical elevator could not reach the
Jammed			target location
All Slots Empty	5011	F	There are no cartridges installed in any of
			the reserved cleaning slots.
DLT Already Loaded	5014	F	The cleaning operation failed because the
			drive already has a cartridge inserted.
Expired Clean'g Cart	5015	F	The cleaning operation failed due to an
			expired cleaning cartridge.
Not a Clean'g Cart	5016	F	The cleaning operation failed because the
			loaded cartridge is not a cleaning
			cartridge.
DLT Time-out Error	5035	C, D, G The cleaning operation failed because the
			drive timed out.
move Command Fail	503B	F	A front panel move operation failed.
Clean Operation	503C	F	The cleaning operation failed because the
Time-out			drive timed out.
Drive Status Fail	503D	F	The cleaning operation failed because the
			ACL could not retrieve drive status.
Command response	7001	D, G	A command response was received from
from unexpected			a task to which a command had not been
source			sent.

M8501 and M8502 ACL Tape Drive Installation and User’s Guide — 529972-001

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