TROUBLESHOOTING

Switch Indicators

The LED indicators on TigerSwitch 100 can be of assistance in identifying problems. Some common problems and possible solutions are described below.

Symptom: Link LED does not light up (green) after making a connection.

Cause: Network interface (e.g., network card on the attached device), network cable or switch port may be defective, 4-port module (Model SMC6608M) is not properly seated.

Solution: Verify that the switch and attached device are powered on. Be sure the cable is plugged into both the switch and corresponding device. Verify that the proper cable type is used and its length does not exceed specified limits (100 m or 328 ft.). Check the network card and cable connections for possible defects. Replace the defective card or cable, if necessary. If applicable, verify that the 4-port module is properly seated. Re-install the module, if necessary.

Symptom: Power LED does not light up (green) after power on.

Cause: Defective power outlet, power cord or internal power supply.

Solution: Check the power outlet by plugging in another device that is functioning properly. Check the power cord with another device. If these measures fail to resolve the problem, contact SMC Technical Support for assistance.

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SMC Networks SMC6608T, SMC6608M manual Switch Indicators