A “Please Wait” message displays

ReplayTV might not be communicating with your network. This may be caused by ReplayTV receiving non-standard

 

 

 

more than 2-5 minutes during first

DHCP information.

 

 

 

time Quick Setup.

• Unplug ReplayTV from both your network and electrical outlet.

 

 

 

 

Disable DHCP on your network.

 

gd

 

• Plug ReplayTV back in to an electrical outlet and complete the Quick Setup screens.

 

 

• Manually enter your Network Information: IP Address, Subnet Mask, Gateway, DNS Server 1, DNS Server 2

 

 

(optional).

 

 

 

 

When I select a channel in the Chan-

• If you are using a serial connection to control channel changing, verify that you have securely connected the serial

 

nel Guide, the channel number does

cable to ReplayTV and your satellite receiver.

 

not change.

 

 

 

 

 

Some of my jpeg photos do not dis-

• Open the jpeg file in another program and save it again.

 

play.

• Verify that the jpeg is not progressive jpeg. This format is not supported.

 

 

 

 

My DHCP server is not found dur-

• If you know you have a DHCP server on your network and it is not recognized by ReplayTV, make sure your net-

 

ing setup and I am forced to enter

work is connected to the ETHERNET jack on ReplayTV.

 

the information manually.

• If you are connecting ReplayTV to a hub, switch, or router, check to see that the link light comes on when the

 

 

Ethernet cable is properly connected. Then try restarting ReplayTV by removing the power cord from the wall,

 

 

waiting several seconds, and then plugging it back into the wall.

 

 

 

 

Replay is connected to my Cable or

If Replay is using an IP address provided by your ISP, you may have connection issues if your ISP does not support

 

DSL modem and it can’t connect.

devices like ReplayTV.

 

 

Contact your ISP and verify the IP settings. You must have an IP address, a subnet mask a gateway and at least one

 

 

DNS. See “Home Network Connections” on page 12.

 

 

 

 

My ReplayTV 4500s are not com-

If the ReplayTV 4500s do not “see” each other, some piece of network hardware might not be propagating

 

municating properly on the network.

ReplayTV’s network discovery packets properly.

 

 

 

e

 

• Verify that your ReplayTVs are on and connected to your network.

 

 

 

 

 

r

 

• Verify that your ReplayTVs have an IP address entered manually or automatically. In general, the IP addresses

 

 

at

 

 

GS

 

should be identical except for the last number.

 

s

 

 

• Restart each unit, one at a time.

 

 

 

• Rename each unit.

 

 

 

• If there is a firewall monitoring your local network, disable it temporarily to see if it is preventing the ReplayTVs

 

 

 

 

i

 

 

from communicating with each other.

 

 

 

• If the ReplayTVs must communicate through a router, try connecting them directly to the same hub or switch.

 

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AvndBasiceFuOperations

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Sonic Blue 4500 manual Disable Dhcp on your network