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A “Please Wait” message displays | ReplayTV might not be communicating with your network. This may be caused by ReplayTV receiving |
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more than | DHCP information. |
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time Quick Setup. | • Unplug ReplayTV from both your network and electrical outlet. |
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| • Disable DHCP on your network. |
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| • Plug ReplayTV back in to an electrical outlet and complete the Quick Setup screens. |
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| • Manually enter your Network Information: IP Address, Subnet Mask, Gateway, DNS Server 1, DNS Server 2 |
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| (optional). |
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When I select a channel in the Chan- | • If you are using a serial connection to control channel changing, verify that you have securely connected the serial |
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nel Guide, the channel number does | cable to ReplayTV and your satellite receiver. |
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not change. |
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Some of my jpeg photos do not dis- | • Open the jpeg file in another program and save it again. |
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play. | • Verify that the jpeg is not progressive jpeg. This format is not supported. |
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My DHCP server is not found dur- | • If you know you have a DHCP server on your network and it is not recognized by ReplayTV, make sure your net- |
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ing setup and I am forced to enter | work is connected to the ETHERNET jack on ReplayTV. |
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the information manually. | • If you are connecting ReplayTV to a hub, switch, or router, check to see that the link light comes on when the |
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| Ethernet cable is properly connected. Then try restarting ReplayTV by removing the power cord from the wall, |
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| waiting several seconds, and then plugging it back into the wall. |
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Replay is connected to my Cable or | If Replay is using an IP address provided by your ISP, you may have connection issues if your ISP does not support |
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DSL modem and it can’t connect. | devices like ReplayTV. |
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| Contact your ISP and verify the IP settings. You must have an IP address, a subnet mask a gateway and at least one |
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| DNS. See “Home Network Connections” on page 12. |
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My ReplayTV 4500s are not com- | If the ReplayTV 4500s do not “see” each other, some piece of network hardware might not be propagating |
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municating properly on the network. | ReplayTV’s network discovery packets properly. |
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| • Verify that your ReplayTVs are on and connected to your network. |
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| • Verify that your ReplayTVs have an IP address entered manually or automatically. In general, the IP addresses |
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| should be identical except for the last number. |
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| • Restart each unit, one at a time. |
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| • Rename each unit. |
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| • If there is a firewall monitoring your local network, disable it temporarily to see if it is preventing the ReplayTVs |
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| from communicating with each other. |
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| • If the ReplayTVs must communicate through a router, try connecting them directly to the same hub or switch. |
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