Enforced Client Product Guide

Troubleshooting

 

Frequently asked questions (FAQ)

8

If you upgraded or purchased additional services using a new email address, you received a new company key and URL for a new account instead of adding licenses to your existing account. (The company key appears after the characters CK= in the URL.) Because you have two company keys, reports appear in two places. Make sure all your trial users reinstall with the installation URL associated with the new key. Contact product support for assistance with merging multiple accounts.

Can I use a non-Microsoft browser to view reports?

Yes. You can view the SecurityCenter website using Internet Explorer (version 5.5 or later) or Firefox (version 1.5 or later).

My cloned systems all report as the same computer.

Enforced Client generates a unique system identifier when it is installed. If a drive is imaged after the software was installed, all the cloned systems have the same system identifier. To avoid this problem, the software must be installed after the new systems are restarted. You can do this automatically using the silent installation method.

How long does the server save old report data?

Your data is saved for your full license period, and continues if the license is renewed.

I just installed Enforced Client and don’t have much information on my SecurityCenter website. Can I view sample reports?

Yes. Sample reports are available at:

http://www.mcafeeasap.com/intl/EN/content/virusscan_asap/samplereports.asp

Sample reports are useful for new administrators who do not have many users or much detection data and, therefore, cannot view some advanced reporting features.

Sample reports are available in all product languages. Select the language from the Global Sites pull-down list in the upper right corner of the page.

Updating

When does Enforced Client check for updates?

Client computers check for new updates five minutes after connecting to the network, and at regular intervals throughout the day. You can specify the interval in the computer’s policy (see Select your update frequency on page 97).

To run an update manually on a client computer, double-click in the system tray.

If there is an outbreak, how soon will client computers receive an updated detection DAT file? SonicWALL Avert Labs provides updates as soon as possible after an outbreak. To ensure that client computers receive them promptly, make sure the policy’s Enable outbreak response option is selected (see Enable optional protection on page 97).

During an update, I get a message that one or more Enforced Client windows are open, but I don’t see any windows open. What should I do?

This occurs when a task that cannot be stopped, such as a scheduled scan, is running in the background. Wait for the task to complete, or restart the computer to proceed with the update.

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SonicWALL 4.5 manual Updating

4.5 specifications

SonicWALL 4.5 is a robust network security solution designed to address the evolving challenges in threat protection and data security. This release brings a suite of advanced features, cutting-edge technologies, and characteristics tailored to enhance system performance and resilience against cyber threats.

One of the highlight features of SonicWALL 4.5 is its Integrated Intrusion Prevention System (IPS). This system provides real-time threat detection and response by monitoring network traffic for potential vulnerabilities and malicious activities. With continuously updated signature-based detection, it ensures that organizations are protected against the latest exploits and attack vectors.

Another key component is the Next-Generation Firewall (NGFW) capabilities, which combine traditional firewall functions with advanced features such as application awareness, user identity control, and content filtering. The NGFW allows organizations to enforce detailed policies based on user roles, thereby enhancing the security posture while maintaining user productivity.

SonicWALL 4.5 also incorporates advanced malware protection through its Capture Advanced Threat Protection (ATP) service. This multi-engine sandboxing technology analyzes suspicious files and URLs in a secure environment, providing organizations with in-depth insights into potential threats before they reach the network.

Furthermore, the solution includes enhancements to Secure Mobile Access, enabling secure remote connections while ensuring that sensitive data remains protected. With features like SSL VPN, SonicWALL 4.5 allows users to securely access private networks from anywhere while maintaining compliance with data protection regulations.

In terms of management, SonicWALL 4.5 introduces an intuitive interface for centralized management, enabling IT administrators to configure and monitor multiple devices effortlessly. The reporting and logging capabilities are enhanced, providing detailed insights into network activity, which is crucial for compliance and forensic analysis.

SonicWALL 4.5 also prioritizes user experience and performance with its optimized hardware, ensuring faster processing speeds and reduced latency. Features like high availability and load balancing further enhance system reliability.

In summary, SonicWALL 4.5 stands out with its integrated IPS, NGFW capabilities, advanced malware protection through Capture ATP, secure mobile access, intuitive management interface, and optimized performance. This comprehensive suite of features positions SonicWALL 4.5 as a formidable player in the realm of network security, making it an appealing choice for organizations seeking robust protection against an ever-evolving threat landscape.