6ERSIONS
License Information
Contents
Administrative menu and tasks
Using Vssetup
Update computers where no user is logged on
Access online features and functions
Specify who configures firewall protection settings
Enable spyware protection Select a spyware protection mode
Install the firewall protection service via policy
Enable firewall protection
Configuring browser protection from the SecurityCenter
How safety ratings are compiled
Installing via policy
Update your MX records
Introduction
Enforced Client overview
What is Enforced Client?
Protect against many kinds of threats
Select the right version of Enforced Client
Select the version that best supports your needs
Enforced Client Anti-Virus and Anti-Spyware Basic Advanced
Ensure continuous, automatic protection
New features
What is new in this release?
New feature Description
Changes in support
Updating process
How does the software work?
Methods for updating client computers
Retrieving updates
Rumor technology
Outbreak response
Uploading security information
Internet Independent Updating IIU
Online SecurityCenter
Managing with the online SecurityCenter
Enforced Client Product Guide Introduction
User groups
Policy Setting
Example Sales Team group and Sales policy
Customized policies
Who should read this guide?
Using this guide
This guide uses the following conventions
Conventions
Bold
Condensed
Getting product information
Professional Services Enforced Client
Customer Service
Contact information
Enforced Client Product Guide Introduction
Installing Enforced Client
This email Contains
After you place your order
Welcome
Operating systems
System requirements
Servers
Operating system support ending
Notifying users when support ends
Email server security application
Email security service
Terminal servers
Uninstall existing virus protection software
Before you install
Windows Control Panel, open Add/Remove Programs
Non-SonicWALL products automatically detected
SonicWALL products automatically detected
Configure your browser
Uninstall existing firewall software
Internet Explorer
Non-Microsoft browsers
Install the standalone installation agent
Standard URL installation
Installing Enforced Client
Install the client software in any of the following ways
Requirements
Installing on client computers
Sending an installation URL to users
Enforced Client installs automatically
Click Select Text and Copy to Clipboard
Continue
Internet URL installation
Advanced installation method
Advanced installation methods
Administrator Silent Push
Push Install utility
To use silent installation
Silent installation
On the Computers page, click Add Computer
Installation
Examples
How push installation works
Push installation
Considerations for scheduling push installations
Window displays a list of visible computers in your domain
Select target computers and protection services
Enabling relay servers
If you use a corporate firewall or proxy server
Using the Push Install utility
Completing the installation
Using Vssetup
Scan the client computer
Test virus protection
Select Scan Tasks, then select Scan My Computer
Scan the email Inbox
Set up the default firewall
What should I do after installing?
Enforced Client Product Guide Installing Enforced Client
Using Enforced Client
Enforced Client system tray icon
Using the client software
Removing and displaying the icon
Log off the computer
Updating client computers
Administrative menu and tasks
Client menu
Update manually
Update automatically
Update during an outbreak
Update computers where no user is logged on
Using the SecurityCenter
Setting up your account
When you are
Administrative features are divided among six pages
Access online features and functions
Getting started
Log on to the SecurityCenter
SecurityCenter tabs
Do this
Make the most of your online data
Customize listings and reports
Show Navigation
Using the online help
Previous and Next
Related Links
Set up your profile
Setting up your account
Change your SecurityCenter password
To configure your notification preferences
SecurityCenter
Viewing your security services at-a-glance
View and resolve action items
Install protection services
From the SecurityCenter page, you can
View security coverage for your account
Managing your computers
This color Indicates
Computers
Display details for a computer
Search for computers
Click the red action item
Save
View user-approved applications for a computer
View detections for a computer
Send email to computers
Creating groups to manage your site
Block computers from receiving updates
Delete computers from your reports
Move computers into a group
From the Groups + Policies page, you can
Default group
Create or edit a group
Designating group administrators
Delete a group
Site and group administrators
Create or edit a group administrator
Delete a group administrator
Setting up policies
SonicWALL Default policy
Create or edit a policy
Restore default policy settings
Assign a policy to a group
Delete a policy
Viewing reports
Unrecognized
Detections
Programs
Inbound Events
Duplicate Computers report
View duplicate computers
View computer profiles
Managing your correspondence
Update your account’s email address
Update user email addresses
Send email to users
Add your logo to reports
Click Cancel to return to the My Account
View your service subscriptions
Managing your subscriptions
Click Close Window
Purchase, add, and renew services
Update subscription information
To update information for a subscription
Subscription History
Request a trial subscription
Getting assistance
Receive subscription notifications
View printed and online documents
Contact product support
Download utilities
Accessing client features Scan Tasks menu
Service
Scan
Disable On-Access Scanner
Quarantine Viewer
View PUP Detections
Scanning client computers
Scan automatically on-access scans
View scan results
Scan manually on-demand scans
How detections are handled
Cleaned
Scanned
Detected
Scan email
Schedule on-demand scans
Scan for spyware
Under Tools, select Scan for Threats
Check the status of each item, then click Close
Select one or more detections, then select an action
Set basic virus protection options
Configuring policies for virus and spyware protection
Schedule on-demand scans
Click the Virus Protection tab
Exclude files and folders from virus scans
Click Add Exclusion
Enable optional protection
Select your update frequency
Click the Advanced Settings tab
Set advanced virus protection options
Zip, .rar, .tat, .tgz
Rar, .tat, .tgz
Set basic spyware protection options
Enable spyware protection
Mode Behavior of protection service Report
Select a spyware protection mode
Protect
Specify approved programs
Set advanced spyware protection options
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Spyware
Password crackers
Dialers
Adware
View detections
Viewing reports for virus and spyware detections
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Potentially Unwanted Programs
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Buffer Overflow Processes
Details
Unrecognized Programs report
View unrecognized programs
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Using the Unrecognized Programs report
Avert Labs Threat Library
Computer Details
Detection History report
View your detection history
Managing detections
Protect mode
Manage your protection strategy with best practices
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Manage quarantined files
Clean failed
Disabling on-access scanning
Check the status of each item
Click OK to close the Quarantine Viewer
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Accessing client features Firewall Settings command
Using the Firewall Protection Service
112
Configuring policies for firewall protection
113
Specify who configures firewall protection settings
Enable firewall protection
Install the firewall protection service via policy
Under Firewall Status, select On, then click Save 114
Click the Desktop Firewall tab
Learn mode
Select a firewall protection mode
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Users notified about deleted or quarantined applications
Specify a connection type
Configure a custom connection
Select from three connection environments
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Configure IP addresses for a custom connection
Configure system services for a custom connection
Open a service port
On the Desktop Firewall tab, click Save
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Configure IP addresses for a custom connection
Set up allowed Internet applications
Click OK
Specify whether to use SonicWALL recommendations
Specify Internet applications in a policy
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View unrecognized Internet applications
Viewing reports for firewall protection
Allow an Internet
View inbound events blocked by the firewall
Application
Policy
Managing suspicious activity with best practices
Using the Inbound Events Blocked by Firewall report
Events to display the Inbound Event List
Managing suspicious activity with best practices
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Accessing site safety information
Using the Browser Protection Service
Staying safe during searches
How safety ratings are compiled
129
Staying safe while browsing
Viewing safety reports
Configuring browser protection settings
Configuring browser protection from the SecurityCenter
Installing via policy
131
Configuring browser protection on the client computer
132
Submitting feedback
133
Using the Email Security Service
Using the portal
Activating the email security service
Customize your account settings
Update your MX records
135
Do not delete the pdefault entry
Default settings
Recommended first steps
136
Optional customization
On the portal, click the Administration tab
Configure general administration settings
Under Your email protection, select Click here to configure
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Use this feature
Access basic administration features on the Administration
General Settings
Viewing your email protection status
Viewing your email protection status
Viewing reports for the email security service
Configuring a policy for email security
Sender Lists Add email addresses to allow or block
Select Add Email Security Policy
View and manage quarantined user messages
Managing quarantined email
Check the Quarantine Summary
Select Quarantine
Getting more information
To restore a message, click Deliver
View quarantined mail deliveries
Open the Quarantine Summary
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Uninstalling protection services
Installing
Frequently asked questions FAQ
Adding, renewing, and moving licenses
Configuring and managing policies
Reporting
Scanning
Updating
Firewall protection
General
Browser protection
152
Error messages
153
Security level of the browser is too high
Creation Date columns
Select Start Run
From the Windows Control Panel, open Add/Remove Programs
See If you use a corporate firewall or proxy server on
Contacting product support
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Read & Modify Reports
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Where the computer is placed
Untrusted connection
Network it considers them to be unsafe
SecurityCenter tab
Login
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Computers tab
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Reports tab
171
Groups + Policies tab
172
My Account tab
View subscription history
Try
173
Help tab
Install Protection
174
Install Protection New Computers Email Text
Install Protection New Computers
175
Install Protection Existing Computers Email Text
Install Protection Existing Computers
176
Advanced Installation Methods
Install Email Security Service
177
Product Coverage
Product Purchase
178
Computer Details
Use this feature
179
User-Approved Application List
Detection List
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Search Results
Type
182
Detections report by computer
Detection type
Group by
183
Detections report by detection
Detected Objects
Last Detection Date
184
Unrecognized Programs report by computer
Shows the number of occurrences for this detection
Program type
185
Unrecognized Programs report by program
Potentially Unwanted Programs Programs detected the by
186
Duplicate Computers report
Inbound Event List
187
Attack Type
188
Computer Profiles report
IP Address
189
Detection History report
Edit Group
Edit Default Group
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Add Group
View Default Policy
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Edit Policy Virus Protection Settings
Reset to Defaults
Edit Policy Spyware Protection Settings
195
Value
196
Edit Policy Desktop Firewall Settings
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Firewall Custom Settings
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Add or Edit Incoming Connection
Edit Policy Advanced Settings
Edit Policy Browser Protection Settings
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Advanced Virus Protection
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Add Policy Virus Protection Settings
Any potentially unwanted programs
Spyware Programs that covertly gathers user information
203
Add Policy Spyware Protection Settings
Excluded Files and Folders
Prompt Ask the user how to respond when a potentially
Add Policy Desktop Firewall Settings
204
Unwanted program is detected
Them about threats and strategies for avoiding intrusions
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Add Policy Browser Protection Settings
Detected Application
Policy
207
Add Policy Advanced Settings
Their client computers
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209
Subscription History
210
Edit Subscription Information
Manage All Group Administrators
Manage Group Administrators
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Notification Preferences
Manage Logo
Edit Profile
Utilities
213
Previous installation
Uninstall components from a
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Download the standalone