SonicWALL 4.5 manual Update subscription information, Purchase, add, and renew services

Enforced Client Product Guide	Using Enforced Client
	Managing your subscriptions

3

Update subscription information

Use the Subscription History page to update the contact and account information for each of your protection service subscriptions. This is useful for administrators who manage multiple accounts.

Your service provider determines whether this feature is available to you. Typically, the Edit link is available only to SonicWALL partners who oversee security for multiple accounts.

To update information for a subscription:

1On the My Account page, in the Service Summary section, select View subscription history. The Subscription History page lists details for each service subscription.

2In the listing, select Edit for the subscription you want to update.

3In the Edit Subscription Information page, type new information for:

„Email address

„Company name

„First name

„Last name

4Click Submit to return to the Subscription History page and view the updated entry.

Purchase, add, and renew services

To ensure that additional or renewed services remain on the same account with your existing services, follow these guidelines:

„Submit your order through the same SecurityCenter website you use to maintain your original subscriptions.

„Submit your order with the same email address you used to register and maintain your original subscriptions.

If you customized an administrator email address that is different than the email address you used to place your original order, be sure you use the original email address to place your new order.

By keeping all your service subscriptions on the same account, all your client computers report to the same SecurityCenter website, and your service provider sends all correspondence and notifications to one email address.

To purchase, add, or renew services:

1On the My Account page, locate the Service Summary section.

2In the Add Service column, click Buy, Buy More, or Renew.

3Follow the instructions on the Product Purchase page.

You can also access the Product Purchase page from the SecurityCenter page or the

Subscription History page.

84