SonicWALL 4.5 manual „ MyASUtil.SecureObjectFactory error message „ MyINX Error

Enforced Client Product Guide	Troubleshooting
	Error messages

„MyASUtil.SecureObjectFactory error message

„MyINX Error

„Unable to connect to the Enforced Client update server

„Unable to create Cab Installer Object

„Your current security settings prohibit running ActiveX controls on this page

A file needed to install the software is not available. Please click the installation URL to begin the installation process again

When a user clicks the installation URL to download the installation file, a cookie is created. The cookie expires after 24 hours. If the user saves the installation file and then tries to install it after 24 hours have passed, or deletes the cookie, that user must download the file and begin the installation process again.

Cannot find remote shared directory

This error appears during a failed push installation. The target computers did not meet one or more of the following requirements:

„File and Print Sharing must be enabled.

„User-level access control must be configured.

„The person initiating the push must have domain administrator rights.

„They must not be running Microsoft Windows XP Home Edition, which does not support Windows NT Domain logins.

Check if the client computer you are pushing to has the appropriate shares enabled, and if you have appropriate administrator rights to perform a push installation to that computer. To check:

1On the client computer, select Start Run.

2In the Open text box, type \\CPUNAME\ADMIN$ (where CPUNAME is the name of the computer to which you are pushing); then click OK.

The \WINDOWS directory of the computer to which you are trying to push should be displayed. If you do not have sufficient administrator rights to that computer, or if that computer does not have appropriate user-level access and sharing enabled, a Network path not found error dialog box appears.

3See your Windows networking documentation for information on fixing your network administrative settings.

File does not exist

This Microsoft Windows error might appear in the foreground at the same time the threat detection dialog box displayed by the virus and spyware protection service appears in the background. This error verifies that the service is protecting your computer from threats. When you clicked to open an infected file from Windows Explorer, the service’s on-access scanner immediately detected and deleted the file, so that Windows could not open it.

Installation cannot proceed because you have selected not to accept a vital agent component...

The full text of the error message is Installation cannot proceed because you have selected not to accept a vital agent component, you don’t have administrative rights to your machine, or other issues occurred. This error message can be caused by several different problems:

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