SonicWALL 4.5 manual How detections are handled

Models: 4.5

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How detections are handled

Enforced Client Product Guide

Using the Virus and Spyware Protection Service

 

Scanning client computers

To view results of a manual scan:

In the Scan Completed dialog box, click Report to display the Scan Statistics report.

What is in a Scan Statistics report?

The Scan Statistics report opens in the default browser and displays the following information: „ Date and time the scan was started.

„ Elapsed time for the scan.

„ Version of the scanning engine software and DAT file. „ Date of the last update.

„ Completion status of the scan. „ Location of the scanned items.

„ Status for scanned files, registry keys, and cookies:

Scanned

Number of items scanned.

Detected

The item is still a threat and still resides on the system. For files, they are most

 

likely contained within a compressed archive (for example, a .ZIP archive) or on

 

write-protected media. For registry keys and cookies, the file it is associated

 

with has a status of Detected.

Cleaned

The item was cleaned of the threat. An encrypted backup copy of the original

 

item was saved in a quarantine folder, where it can be accessed only with the

 

Quarantine Viewer (see Manage quarantined files on page 109).

Deleted

The item could not be cleaned; it was deleted instead. An encrypted copy was

 

saved in a quarantine folder, where it can be accessed only with the Quarantine

 

Viewer (see Manage quarantined files on page 109).

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How detections are handled

The type of threat and the policy settings determine how the virus and spyware protection service handles a detection:

Items with detections

How the service handles the detections

 

 

Files and programs

Virus detections: The virus and spyware protection service attempts to

 

clean the file. If it can be cleaned, the user is not interrupted with an

 

alert. If it cannot be cleaned, an alert appears, and the detected file is

 

deleted. A copy is placed in the quarantine folder.

 

Potentially unwanted program detections: If the virus and spyware

 

protection service is set to Protect mode, detections are cleaned or

 

deleted. If set to Prompt mode, users must select the response. See

 

Select a spyware protection mode on page 100 for details.

 

In all cases, an encrypted backup copy of the original item is saved in a

 

quarantine folder (see Manage quarantined files on page 109). Data for

 

all activity is uploaded to the SecurityCenter for use in reports.

 

 

Registry keys and cookies

Detections initially appear as Detected. See Scan for spyware on

 

page 93 for instructions on cleaning the detections. Cleaning detected

 

files also cleans their associated registry keys and cookies. Their status

 

is then reported as Cleaned.

 

 

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Page 91
Image 91
SonicWALL 4.5 manual How detections are handled