Trouble check

If you run into any problem using the camcorder, use the following table to troubleshoot the problem. Should the difficulty persist, disconnect the power source and contact local authorized Sony service facility.

Camcorder

Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The tape has run out.

 

mRewind the tape. (p. 20)

 

• The tab on the video cartridge is out (red).

 

mUse a new video cartridge or slide the tab back. (p. 31)

 

• The video cartridge is not installed.

 

mInstall the video cartridge. (p. 31)

Recording stops in a few seconds. • The START/STOP MODE switch is set to 5SEC or

 

.

mTo record continuously, set it to . (p. 13)

The power goes off.

• When the power is on and the camcorder has not been

 

operated for more than 5 minutes, the camcorder turns off

 

automatically. This prevents wearing down the battery

 

and wearing out the video cartridge.

 

mSlide the POWER switch to turn on the camcorder. (p.

 

12)

 

• The LR6 (size AA) batteries or the battery pack is dead /

 

near the end.

 

mInstall new LR6 (size AA) batteries or a charged battery

 

pack. (p. 8)

A vertical band appears when a subject such as lights or a candle flame is shot against a dark background.

The contrast between the subject and background is too

high. The camcorder is not malfunctioning. mChange locations.

A vertical band appears when shooting a very bright subject.

• The camcorder is not malfunctioning.

The tape does not move when a video control button is pressed.

• The tape has run out.

mRewind the tape. (p. 20)

The video cartridge is not installed.

mInstall the video cartridge. (p. 31)

No sound is heard when playing

• The speaker is turned off.

back a tape.

mSet the speaker switch to ON. (p. 20)

The power is not on.

• The LR6 (size AA) batteries or the battery pack is dead /

 

not installed / near the end.

 

mInstall new LR6 (size AA) batteries or a charged battery

 

pack. (p. 8)

 

• The batteries are not inserted with the correct polarity.

 

mInsert the batteries in the correct direction. (p. 8)

 

• The power cord is not connected to a wall outlet.

 

mConnect the power cord to a wall outlet. (p. 10)

32EN

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Sony CCD-CR1E manual Trouble check, 32EN, Camcorder, Symptom Cause and/or Corrective Actions