Troubleshooting

Problems and remedies

Should you encounter a problem with your system, do the following:

1Make sure the power cord and speaker cords are correctly and firmly connected.

2Find your problem in the troubleshooting checklist below and take the indicated corrective action.

If the problem persists after doing all of the above, consult your nearest Sony dealer. Note that if service personnel changes some parts during repair, these parts may be retained.

When the ?/1 indicator flashes

Immediately unplug the power cord and check the following items.

•If your system has a voltage selector, is the voltage selector set to the correct voltage? Check the voltage for your region, then make sure the voltage selector is set correctly.

•Are the + and – speaker cords short- circuited?

•Are you using the supplied speakers?

•Is anything blocking the ventilation holes

on the rear of the system?

Check all the above items and fix any problems found. After ?/1 indicator stops flashing, reconnect the power cord and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.

General“– –:– –” appears in the display.

•A power interruption has occurred. Set the clock (page 13) and timer settings (pages 35 and 36) again.

The clock setting/radio presetting/timer is canceled.

•Redo the following:

–“Setting the clock” (page 13)

–“Presetting radio stations” (page 28)

–“Falling asleep to music” and “Waking up to music” (page 35)

–“Timer recording radio programs” (page 36)

There is no sound.

•Press VOLUME +.

•Make sure the headphones are not connected.

•Check the speaker connections (page 10).

•There is no audio output during Rec Timer.

•The system is in pause mode or in slow-motion play mode. Press H (or DVD NX on the unit) to return to Normal Play.

•Set “Dolby Digital” or “DTS” under “AV” to “PCM.”

There is severe hum or noise.

•Move the system away from the source of noise.

•Connect the system to a different wall outlet.

•Install a noise filter (commercially available) to the power cord.

The timer cannot be set.

• Set the clock again (page 13).

The timer does not function.

•Check the timer setting and set the correct time (pages 35 and 36).

•Cancel the Sleep Timer function (page 35).

The remote does not function.

•Remove the obstacle.

•Move the remote closer to the system.

•Point the remote at the system’s sensor.

•Replace the batteries (R6/size AA).

•Locate the system away from the fluorescent light.

There is acoustic feedback.

•Reduce the volume.

•Move the microphone away from the speakers or change the direction of the microphone (CMT- SX2D Asian and Oceanian models only).

44GB