Others
Symptom | Check | Cause/Solutions |
I cannot insert |
| cIf the print cartridge does not click |
the print |
| into place, remove it and then |
cartridge |
| it. Only when the ink ribbon is too |
smoothly. |
| slack to be loaded, wind the ink |
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| ribbon in the direction of the arrow to |
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| remove the slack. (.page 13) |
The print |
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| cTurn off the ON/STANDBY button | |
cartridge cannot |
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| and then turn it on. After the motor | |
be removed. |
|
| sound stops, try to remove the | |
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| cartridge. If this does not solve the | |
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| problem, contact Sony service facilities | |
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| or your Sony dealer. | |
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The print paper | • Are the | / (paper/ | cPaper is jammed. See “If paper jams” | |
jams. | cartridge error) indicators | (.page 89) and remove jammed | ||
| flashing or is an error | paper from the printer. If jammed | ||
| message displayed in the | paper cannot be removed, contact the | ||
| TV monitor? | Sony service facilities. | ||
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| ||
Printing stops | • Does the access indicator | cThe data size of an image is large and | ||
midway. | light in green? | it takes longer to process it for | ||
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| printing. As soon as the data | |
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| processing finishes, the printer starts | |
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| printing. | |
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| |
| • Are the | / (paper/ | cPaper is jammed. See “If paper jams” | |
| cartridge error) indicators | ( | . | |
| flashing? |
| page 89) and remove jammed | |
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| paper from the printer. If jammed | ||
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| paper cannot be removed, contact the | |
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| Sony service facilities. | |
•Is any indicator lit? cIf no indicator is lit, the thermal head may be overheated. Leave the printer until the head cools down and the printer resumes printing.
Troubleshooting