Symptom

Check

Cause/Solutions

The printer

• Is there an anti-virus

cIf there is an anti-virus program or other

driver cannot be

program or other

program running on the system, exit it

installed.

program running on

and then start installing the driver.

 

the system?

 

 

 

 

 

• Did you log onto

cTo install the driver in Windows XP/

 

Windows XP/2000

2000 Professional, log onto Windows

 

Professional using an

using an Administrator user account.

 

Administrator user

 

 

account?

 

 

 

 

The printer does

 

c If there is no trouble displayed on the

not respond to

 

Windows desktop, check the printer’s

the printing

 

LCD display.

order from the

 

If the printer shows trouble, do the

PC.

 

following:

 

 

– Turn off the ON/STANDBY button

 

 

and then turn it on again.

 

 

– Disconnect the power cable, wait for 5

 

 

to 10 seconds, and then connect the

 

 

cable again.

 

 

– Restart your computer.

 

 

If these do not solve the problem, consult

 

 

with your Sony dealer or service

 

 

facilities.

 

 

 

 

• Is an error message

c Remove the USB cable and then connect

 

displayed stating that

it again.

 

an error was detected

 

 

in output of documents

 

 

via USB?

 

 

 

 

An image is

• Are you using an

c When using an application other than the

printed with

PictureGear Studio, an image might be

application software

borders even if I

printed with borders even if you select

other than PictureGear

set “Borders” to

borderless print. If this occurs, do either

Studio?

“No”.

of the following to print an image

 

 

 

without borders:

 

 

– When you can set print range with an

 

 

application, set an image to be printed

 

 

fully in the print range even if it is

 

 

printed over the range.

 

 

– Set a larger value in the “Enlarge/

 

 

Reduce” text box in the “Paper/

 

 

Output” tab of the “Sony DPP-FP50

 

 

Properties” dialog box. (.page 67)

 

 

 

84 GB