Connecting with a computer
Symptom | Check | Cause/Solutions |
The images of |
| cThe printer does not provide the |
the memory |
| function for viewing the memory card |
card or an |
| or an external device images from the |
external device |
| printer. |
inserted in the |
|
|
printer are not |
|
|
displayed on the |
|
|
PC. |
|
|
|
|
|
I lost the |
| cPlease download the printer driver |
supplied CD- |
| from the Customer support home |
ROM and want |
| page (.page 96). Or contact your |
to obtain a new |
| Sony dealer. |
one. |
|
|
|
|
|
The printer | • Are you sure that you | cFollow the procedures in the |
driver cannot be | have followed the | operating instructions to install the |
installed. | installation procedures | driver (.page 59). If an error |
| correctly? | occurs, restart your computer and do |
|
| the installation procedures again. |
|
|
|
| • Is another application | cExit all applications and then install |
| program running? | the driver again. |
|
|
|
| • Did you specify the CD- | |
| ROM as the installation | the |
| window. Follow the procedures in the | |
|
| operating instructions to install the |
|
| driver. |
| • Is the USB driver | cThe USB driver may not be installed |
| installed? | properly. Follow the operating |
|
| instructions to install the USB driver |
|
| again. |
|
|
|
| • Can you read the CD- | cIf there is an error with the |
| ROM with Explorer? | you may not be able to read it. If an |
|
| error message is displayed on your |
|
| PC, check the contents and remove the |
|
| source of the problem. Then install |
|
| the printer driver again. For details on |
|
| the error contents, see the operating |
|
| instructions of your PC. |
|
|
|
Troubleshooting